•The volume may be muted. Look at the volume control (speaker) iconby tapping the Settings charm > Volume. If the speaker has an "x" next to it, tap on the Volume icon to display the volume bar. At the top of the bar, tap the speaker icon to
•The volume level may be too low. Look at the volume control (speaker) icon by tapping the Settings charm > Volume. Tap the Volume icon and adjust the volume accordingly.
•If headphones, earphones or external speakers are connected to the
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your
If the country you are traveling in does not have an
56 - Frequently asked questions