X263W

TROUBLESHOOTING

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

(VGA Mode)

Problems

Current Status

Remedy

 

 

 

 

LED ON

y Using OSD, adjust brightness and contrast to maximum or

 

reset to their default settings.

 

 

 

 

y Check the power switch.

 

LED OFF

 

No Picture

y Check if AC power cord is properly connected to the

 

 

 

monitor.

 

LED displays amber

y Check if video signal cable is properly connected at the

 

back of monitor.

 

color

 

y Check if the power of computer system is ON.

 

 

 

 

 

 

 

y Check if the specification of graphics adapter and monitor is

 

Unstable Picture

in compliance which may be causing the input signal

 

 

frequency mismatch.

 

 

y Using OSD, adjust RESOLUTION, CLOCK,

 

 

CLOCK-PHASE, H-POSITION and VPOSITION with

Abnormal Picture

Display is missing,

non-standard signals.

 

center shift, or too small

y Using OSD, in case of missing full-screen image, please

 

or too large in display

select other resolution or other vertical refresh timing.

 

size

 

 

y Wait for a few seconds after adjusting the size of the image

 

 

 

 

before changing or disconnecting the signal cable or

 

 

powering OFF the monitor.

(DVI Mode)

 

 

 

 

 

Problems

Current Status

Remedy

 

 

 

 

LED ON

y Using OSD, adjust brightness and contrast to maximum or

 

reset to their default settings.

 

 

 

 

y Check the power switch.

 

LED OFF

 

No Picture

y Check if AC power cord is properly connected to the

 

 

monitor.

 

 

 

 

 

 

LED displays amber

y Check if video signal cable is properly connected at the

 

back of monitor.

 

color

 

 

y Check if the power of computer system is ON.

 

 

 

 

 

EN- 20

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Acer X263W manual Troubleshooting, Problems Current Status Remedy, LED on, Led Off