Genie 1024 Troubleshooting Guide - Power Head Led, Possible Problem, Solution, Red LED, Green LED

Models: 1024

1 28
Download 28 pages 45.26 Kb
Page 26
Image 26
TROUBLESHOOTING GUIDE - POWER HEAD LED

TROUBLESHOOTING GUIDE - POWER HEAD LED

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

 

 

 

 

 

 

 

 

 

 

 

 

 

Power head LED

 

 

 

 

 

 

 

 

 

 

 

Red LED

Green LED

 

Possible Problem

 

Solution

showing

showing

 

 

 

 

 

 

 

 

 

 

 

OFF

OFF

Normal operation

 

None required

 

 

 

 

 

 

 

 

 

 

 

 

Continuous ON

 

Programming incomplete

Complete programming
1 BLINK, Pause

 

Transmitter has not learned

Push button to program
(Repeat)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 BLINK, Pause

Programming incomplete

Set DOWN LIMIT programming

 

(Repeat)

Safety Beam sensor

Check for obstruction, remove

 

 

 

obstruction going down

 

 

 

 

 

 

 

 

 

 

Door obstruction going down

Check for obstruction, remove.

 

 

Door obstruction going up

 

– Check door spring

 

 

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

1-800-35-GENIE

 

2 BLINKS, Pause

Programming incomplete

Set UP LIMIT programming

 

(Repeat)

Wire to power head or wire

Check power head wiring, check

 

 

 

connection at power head is

 

connections,

 

 

 

bad.

 

 

– Replace or repair

 

 

Sensors out of alignment

 

 

 

 

 

 

 

 

 

 

Continuous obstruction

Check Source & Sensor alignment

 

 

 

 

 

Check for obstruction

 

 

 

 

 

 

 

 

 

 

 

 

 

3 BLINKS, Pause

Limits set backwards

Clear limits and reprogram

 

(Repeat)

 

 

 

 

(See section

6

)

 

 

 

 

 

4 BLINKS, Pause

Push button wire short

Check push button and wiring.

 

(Repeat)

 

 

 

 

Staples can cut insulation and shorts

 

 

 

 

 

 

wires. Repair or replace push button

 

 

 

 

 

 

and/or wiring.

 

 

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

1-800-35-GENIE

 

 

Push button wires reversed

Reverse wire placement in power

 

 

 

in power head connector.

 

head connector. (See section

3

)

 

 

 

 

 

 

 

 

 

 

 

 

5 BLINKS, Pause

Chain is too tight

 

Adjust chain tension (See section

 

).

 

 

1

 

(Repeat)

 

 

 

 

– Contact The Genie Company at

 

 

 

 

 

 

1-800-35-GENIE

 

 

Control system failure

Contact factory authorized dealer for

 

 

 

 

 

 

service

 

 

Thermal Protector activated
• Wait until Thermal Protector cools

 

 

 

 

 

 

and resets. NOTE: The 5 BLINKS

 

 

 

 

 

 

pattern will remain blinking until

 

 

 

 

 

 

the next operator activation. If the

 

 

 

 

 

 

Thermal Protector does not reset.

 

 

 

 

 

 

– Contact factory authorized dealer

 

 

 

 

 

 

for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

26

PN# 3642036212, 8/09/2007

 

Page 26
Image 26
Genie 1024 Troubleshooting Guide - Power Head Led, Possible Problem, Solution, Red LED, Power head LED, Green LED, showing