Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you suspect that something is wrong with the unit, check the list below for sometimes the troubles lie within another component. Remember to try inspecting other components and electrical appliances in use. If the trouble cannot be rectified even after exercising the steps listed below, call our Acesonic service center
| Symptom | Possible Causes and Solutions |
Reset to Factory Settings | Resetting the unit to factory | 1. Remove any disc from Disc Tray. |
| defaults will likely solve more | 2. Power the unit down then back up using the front |
| than 90% of problems | panel Power Switch (not the remote). |
| encountered. | 3. Power the unit back up. |
|
| 4. Restore the factory settings through the setup menu. |
|
| Setup>Use Default Settings |
Operation | The Disc automatically ejects | Dirty or Warped Disc. |
| back out when the DVD tray is | The Disc was not seated properly on the Disc Tray. |
| closed. | Region No. on the disc does not conform to the unit. |
| Cannot execute playback. | Condensation has formed inside the player |
| Video playback stops and the | Press the STOP button. |
| operation buttons cannot be | Press the PLAY button to restart playback. |
| used. |
|
| Picture disturbance during | This player is compatible with |
| playback. | copy guard. Some discs include a copy prevention |
|
| signal, and when this type of disc is played back, stripes |
|
| etc., may appear on some sections of the picture |
|
| depending on the TV. (This is not a malfunction) |
| When recorded on a VCR there | This player is compatible with copy prevention |
| is a disturbance in the playback | technology. Some discs include a copy prevention |
| picture. | signal and the copy guard system will prevent proper |
|
| playback. |
| Remote is not functioning. | The remote control is too far from the player or the |
|
| angle with the remote sensor is too sharp. |
|
| The batteries are exhausted (dead). Try fresh batteries. |
|
| There is an object between the remote control and the |
|
| sensor. |
|
| The batteries are incorrectly positioned in the remote. |
|
| Remove and reseat the batteries. |
| Improper operation of TV set, | Some TVs that have wireless remote control functions |
| etc, occurs. | may not operate properly with this remote control. |
| No audio or distorted sound. | Digital signal is prohibited for some discs. |
|
| The connection plugs are not inserted fully into the jacks |
|
| or are not connected at all. |
|
| The connection plug or jack is dirty. Check the jacks and |
|
| plugs for dirt. |
|
| Audio cable connection is incorrect. |
|
| Connection is made to the stereo amplifier’s PHONO |
|
| connection. Try connecting to a LINE in connection |
|
| instead. |
|
| The PAUSE mode is engaged. |
|
| Stereo amplifier operation is incorrect. Check the |
|
| settings for the stereo (Input source, volume, etc.) |
| Noticeable difference in DVD and | Although you may notice a difference in volume |
| CD volume. | between CDs and DVDs, this is a result of differences in |
|
| disc recording methods. |
Karaoke Operations. | There’s no sound from the | Unit is not correctly connected to a stereo amplifier or |
| microphone. | TV. See Player Connections. PAGE 4 |
|
| The Mic. Level is too low. Adjust the level for the Mic |
|
| that is plugged in. |
|
| The mic. is turned off. Many mics. have an on/off switch. |
| There’s feedback and | The Microphone is too close to the speakers. Move the |
| screeching. | mic further away or lower the volume of the mic input. |
Video | Screen is black and white, | The unit is in the wrong video mode. |
| wavey, or contains static. |
|
USB devices. | The unit cannot read the devices. | The device may be incompatible. |
*Caution
Abnormal activity of the unit can be caused by static electricity, or other external interference.
To restore normal operation, unplug the AC power cord and plug it in again.
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