Trouble Shooting

Incorrect operations are often mistaken for trouble and malfunctions. If you suspect that something is wrong with the unit, check the list below. Sometimes, the troubles lie within another component. Remember to try inspecting other component and electrical appliances in use. If the trouble cannot be rectified even after exercising the steps listed below, call our Acesonic service center +1(626)-820-0670 to inquire about repairs.

Symptom

Possible Causes

DVD

1. The disc automatically ejects back

*The disc is dirty or warped

Operation

out even when the disc tray is closed.

*The disc is not placed properly on the disc table

 

 

*Region No. does not conform with the unit

 

 

 

 

2. Cannot execute playback.

*Condensation has formed inside the player

 

 

 

 

3. Picture disturbance during

*This player is compatible with Macro-Vision System copyguard.

 

playback.

Some discs included a copy prevention signal and when this type

 

 

of disc is played back, stripes etc., may appear on some sections

 

 

of the picture depending on the TV. (This is not a malfunction)

 

 

 

 

4. When recorded on a VCR, there is

*This player is compatible with analog copy protect technology

 

disturbance in the playback picture.

copy guard. Some discs include a copy prevention signal and the

 

 

copy guard system will prevent proper playback.

5.When HAND icon appears on *The selected function does not operate for that disc. screen.

6.Video playback stops and the *First stop the disc, then start playback again. operation button can not be used.

Remote Control 7. Remote is not functioning.*The remote control is too far from the player, or the angle with the remote sensor is too sharp.

*The batteries are exhausted (dead).

*The batteries are positioned incorrectly in the remote. *There is an object between the remote sensor or player.

 

8. Improper operation of TV set, etc.,

*Some TVs that have wireless remote control functions may not

 

occurs

operate properly with this remote control.

 

 

 

Audio

9. No audio or distorted sound.

*Digital signal is prohibited for some discs.

 

 

*The connection plugs are not inserted all the way into the

 

 

terminals or are not connected.

 

 

*The connection plug or terminal is dirty.

 

 

*Audio cable connection is incorrect.

 

 

*Connection is made to the stereo amplifier’s PHONO input

 

 

terminal.

 

 

*The pause mode is engaged.

 

 

*Stereo amplifier operation is wrong.

 

 

*Check input (CD, AUX etc.) selector.

 

 

 

 

10. Noticeable difference in DVD and

*Although you ma notice a difference in volume between CDs and

 

CD volume.

DVDs, this is the result of a difference in disc recording methods.

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Acesonic DGX-109 user manual Trouble Shooting, Dvd