Troubleshooting
Before calling for repair service, check the following items for possible remedies to an encountered symptom.
Symptoms | Check item | |
“Ghost” or double images | This may be caused by obstruction to the antenna due to high | |
rise buildings or hills. Using a highly directional antenna may | ||
| ||
| improve the picture. | |
No power | Check that the AC power cord is plugged into the mains | |
| socket. | |
| Unplug the power cord, wait for 60 seconds. Then | |
| into the mains socket and turn on the unit again. | |
No picture | Check antenna connections at the rear of the unit to see if it | |
| is properly connected to the unit. | |
| Possible broadcast station trouble. Try another channel. | |
| Adjust the contrast and brightness settings. | |
| Check the Closed Captions control. Some TEXT modes could | |
| block the screen. | |
| Select a correct input. | |
| Is a | |
|
| |
Good picture but no sound | Increase the VOLUME. | |
| Check that the unit is not muted. | |
| Check Whether the sound is output to headphone | |
|
| |
Good sound but poor color | • Adjust the contrast, color and | |
brightness settings. | ||
| ||
Poor picture | Sometimes, poor picture quality occurs when having | |
activated an | ||
| ||
| having connected another peripheral at the same time. In this | |
| case, switch off one of the other peripherals. | |
| Check whether the room is too bright | |
Horizontal dotted line | This may be caused by electrical interference (e.g. hairdryer, | |
| nearby neon lights, etc.) | |
| Turn off the equipment. |
Television not responding to remote control
Check whether the batteries are working. Replace if necessary.
Clean the remote control sensor lens on the unit.
Do not use the remote control under strong or fluorescent lighting.
The batteries should be inserted with polarity (+,
Snowy picture and noise | Check the antenna connection. | |
|
| |
No stable or not | Check if you have selected the correct VGA mode in your | |
synchronized VGA picture | PC. | |
|
| |
No output from one | Adjust Balance in the audio menu. | |
of the speakers | ||
|
Note:
If your problem is not solved, restart your TV by turning it off and then on using the POWER SWITCH.
Never attempt to repair a defective TV yourself.
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