Kyocera Fax Machine Troubleshooting: Error Codes & Solutions for No DC Loop

Section 3 Troubleshooting

	Message	Procedure	Page

		Maintenance by qualified service personnel is required. Contact your service	_
	“Call for Service”	representative, an authorized service center or the place of purchase. If “C” and a 4-digit	_
		number are displayed as well, inform the service personnel of the displayed number.

	“Time for maintenance” [“Time for	Maintenance by qualified service personnel is required. Contact your service	_
	“Time for maintenance” [“Time for
	scheduled maintenance”]	representative, an authorized service center or the place of purchase.

		An error has occurred during a fax transmission or fax reception. Check the error code –
	“Communication Error”	that indicates the origin of the error – on the corresponding Transmission Report (or	9-7
		Reception Report) that is printed out in order to confirm the cause of the error.

	“No DC Loop”	The modular cord may not be connected properly to either the telephone or the line jack	_
	“No DC Loop”	(L) on the fax. Either that, or there is a problem with the telephone line. In this case,
	“No Dial Tone”
	“No Dial Tone”	contact your telephone company.
		contact your telephone company.

	“No Response”	Dialing was accomplished, but connection to the other party was not possible. Check	_
	“No Response”	with the other party.
		with the other party.

		The destination was dialed using a one-touch key that was designated for Encrypted	4-33
	“No encryption code is registered.”	Transmission, but the Encrypted Transmission was not possible because the	4-33
	“No encryption code is registered.”		4-39
		corresponding Encryption Key is no longer registered in your fax.	4-39

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Kyocera FAX SYSTEM manual Troubleshooting

Contents

FAX System F Trademark Information Symbols Introduction Communications Various SettingsManaging Information About Your Fax Contents Contents Environment Power supply/Grounding the productImportant! Please read it first Document Processor Names of PartsMain Body Parts and their Functions Page Inch Metric Fax Operation Basic Use Basic fax screen on the touch panel Turning TTI Transmission ON/OFF Setting the Type of Phone Line Inch version onlyPreparations Fax Operation Basic Use Registering Your Self-Station Information Registering your station ID Setting the Date and TimeRegistering your fax number Registering your station name Initial Mode Features and Functions of this Fax Document Number When You Press the Reset KeyMessage display when Restricted Access is turned on Auto Clear Function Reception Address Book Dual Access FunctionNetwork FAX Functions option Transmission Checking the status of a fax communication in progress Unavailable under Dual AccessWhen the Dual Access function is not available Table of Operations Available Fax Operation Basic Use Memory Reception Function Fax Operation Basic Use Batch Transmission FunctionRotate & Transmit Function Code Based Communication Abbreviated numbers Fax Operation Basic Use Rotate Received DocumentsImaging Memory Back-Up Function Fax Priority Printout Inch Metric Transmission Modes Inch Switching to the Fax Operation modeMetric Check the transmission mode Sending Documents Setting the Documents on the Platen Setting the documents Duplex Document ProcessorAcceptable documents When set in the Document Processor When set on the platen Dialing a destination fax number Selecting the resolutionInch Metric Resolutions Inch Metric Indicating the document size Selecting the contrast Document contrast If the Documents Were Set on the Platen Initiating the fax transmissionInch Metric Checking the status of the transmission Inch Metric Stopping the transmission in progress Reception modes Inch Changing the reception modeReceiving Documents Automatic Fax Reception Memory Reception Receiving a faxInch Metric Stopping the reception in progress Inch Metric Making copies during a reception Canceling a Direct Feed Transmission Canceling a CommunicationCanceling a Memory Transmission during scanning Canceling a Memory Transmission during transmission Fax Operation Basic Use Canceling a Reception Functions of each key in the Character Input screen Entering CharactersCharacter Input screen Metric Version Fax Operation Basic Use Procedure Inch Version Registering One-touch Keys Fax Operation Basic Use 21 key Modifying registered information Fax Operation Basic Use Modifying and DeletingDeleting a one-touch key Printing Out a One-Touch Key List Fax Operation Basic Use Dialing Dialing with Abbreviated Numbers Search order Address BookSearch Criteria Searching with the Address book Printing Out a Telephone Directory List Manual Redialing Redialing FunctionsAutomatic Redialing Duplex Transmission Fax Operation Various Functions Fax Operation Various Functions Standby Transmission Entering the fax number with a speed-dial key Inch Metric Broadcast TransmissionEntering the fax number with the keypad Interrupt Transmission Communication Using the Timer Example Chain Dial Keys Modifying and Deleting Deleting a chain dial key 5. Touch the Yes key Using a Chain Dial Key Force-Starting the Communication Editing a Communication in MemoryPrinting Out a Sample Image of Waiting Documents Fax Operation Various Functions Deleting the Communication Modifying destination information Changing the scheduled start time Changing fax numbers 13. Touch the Change key Deleting fax numbersAdding fax numbers If the other party answers Manual Fax TransmissionIf you hear a fax tone If the other party’s voice can be heard Manual Fax ReceptionPreparation If a Power Failure Report is Printed Out When the Fax Data Indicator is LitIf an Error Occurs Message Procedure When One of These Message is Displayed Troubleshooting Problem Check point Corrective procedure Troubleshooting Tables Troubleshooting If the destination fax machine does not have Troubleshooting If the call is from a fax Auto FAX/TEL SwitchingIf the call is from a telephone If the call is from a telephone, but you do not answer TAD Reception D. Reception Available in inch versions only Changing the Remote Switching Number Remote Switching Other Features of this Fax Operation Adding or replacing documents Polling CommunicationPolling Transmission Entering documents for the first time Polling Reception Other Features of this Fax Code Boxes Code passwordCode Based Communication Codes used for F-Code Based Communication Registering F-Code Confidential Boxes Code Based Confidential Communication Modifying information Deleting an F-Code Confidential Box Receiving party must Conditions You the transmitting party must Use the keypad to enter the appropriate subaddress Printing Out Documents from an F-Code Confidential Box Entering Documents into an F-Code Confidential Box Printing Out an F-Code Confidential Box List You the receiving party must Code Based Bulletin Board ReceptionConditions Transmitting party must Touch the RX Polling key Relay station Code Based Relay Broadcast CommunicationRegistering F-Code Relay Boxes Modifying and Deleting F-Code Relay Boxes Conditions Initial transmitting station Code Based Relay Broadcast TransmissionDeleting an F-Code Relay Box Restrictions Printing Out an F-Code Relay Box List Fax Forwarding Turning Fax Forwarding ON/OFF Modifying Registered Information Group Dial Keys Deleting a group dial key Printing Out a Group Dial List Other Features of this Fax Dialing Program Keys Deleting a program key 5. Touch the Yes key Printing Out a Program Dial List Other Features of this Fax Using a Program Key Conditions Required for Successful Communication Password Check CommunicationRegistering Permit Telephone Numbers Deleting a Permit Telephone Number 4. Touch the Yes key Modifying and Deleting Permit Telephone NumbersRegistering Permit IDs Modifying and Deleting Permit IDs Inch Metric Registering Encryption Keys Encrypted Communication Deleting an Encryption Key 4. Touch the Yes key Modifying and Deleting Encryption KeysInch Metric Understanding the Encryption Key and key ID Other Features of this Fax Registering Encryption Boxes Deleting an Encryption Box Required Operation Transmitting party Required Operation Receiving party If the Box ID is Inch Metric If the Box ID is other than Printing Out an Encryption Box List Preparations Before Use Restricted AccessChanging the Management Password Available functions in Restricted Access Registering Access Codes Modifying and Deleting Access Codes Printing Out a Restricted Access Report Turning Restricted Access ON/OFF If you entered the management password Clearing the count for all departments Other Features of this Fax Printing Out a Department List Transmission Result Display Communication Result DisplayManaging Information About Your Fax Communications Inch Metric Confirmation Report Printing the Management Reports/ListsActivity Report List will be printed out Turning Report Print Out ON/OFF Various Settings and Registration Turning the Bulletin Board ON/OFF Monitor Volume Setting the Number of Rings Auto Fax ReceptionMaking Volume Settings Alarm Volume Various Settings and Registration Selecting the Automatic Reception Mode Setting the Default Transmission Mode Turning Reception Date & Time Print Out ON/OFF Fixed Cassette mode Selecting the Paper Feed Selection ModeAuto Selection mode Fixed Size mode Turning Manual Paper Feed ON/OFF Turning Remote Diagnosis ON/OFF Turning 2 in 1 Reception ON/OFF Registering the Remote Test ID Turning Duplex Reception ON/OFF Duplex Unit Duplex Reception ON/OFFOptional Memory Network FAX Settings Option See SetupNetwork FAX Settings Option Refer to the On-Line Manual Setup is complete Network FAX Reception Setting Connecting the FAX machine and the computerInitial settings on the FAX machine File Type Setting Setting for Saving the Documents for Transmission Registering the IP address or host name Registering the file name factory default setting RX and TXNetwork FAX Registration Registering the administrators e-mail address Printing Out a Network FAX Settings List Reference Information Specifications Special Characters Chart PaperinDrawers Paper Size and Priority Feed Chart Inch version Paper Size and Priority Feed Chart Metric version NW-FAX Menu Flow Charts Reference Information Code Cause AND/OR Procedure for Correction Error Code Tables Code Cause AND/OR Procedure for Correction Code Cause AND/OR Procedure for Correction Again FCC Part 68 Requirements Conserver CES Instructions Canadian IC Requirements Remarque Page 2002 3DB80020A