Section 3 Troubleshooting

When One of These Message is Displayed...

When any of the following messages appear in the message display, follow the corresponding procedure.

Message

Procedure

Page

 

 

 

“Close XX Cover.”

The cover indicated in the message display is open. Close it securely.

_

“Check the cover.” [“Check cover.”]

 

 

 

 

 

 

• There is no paper in the selected drawer. Refer to the Operation Guide for your copier

_

“Add paper (top cassette)” [“Add

and add paper to the drawer indicated in the message display.

paper (1st cassette)”]

• This message will also be displayed when one or more of the drawers is not set

 

 

properly. Insert the drawers securely into the machine.

 

 

 

 

 

• The Fixed Size mode is selected in the Paper Feed Selection setting. Load paper of the

_

“Load XX paper in cassette.”

size indicated in the message display.

• The sizes of the received documents and the paper in the selected drawer are not

 

 

 

compatible for printing. Load paper of the same size as that of the received documents.

 

 

 

 

 

Data for received documents was stored in memory (Memory Reception) because there

 

 

was no paper in any of the drawers. Once you load paper into one of the drawers, the

_

“Receive document in memory”

documents that were stored in memory will be printed out.

If “Add paper (top cassette)” [“Add paper (1st cassette)”] is also displayed at the same

 

 

 

time, load paper into that drawer. If a specific size is indicated as well in the message

 

 

display, load paper of that particular size.

 

 

 

 

“Add toner”

There is insufficient toner left in the toner cartridge. Refer to the Operation Guide for your

_

copier and replace the toner cartridge, and the waste toner tank as well, as soon as

 

 

possible.

 

 

 

 

 

Paper has jammed somewhere in the fax machine. Refer to the Operation Guide for your

 

“Paper Misfeed.”

copier and remove the jammed paper from the fax machine without leaving any loose

 

 

scraps.

_

 

A document has jammed in the Document Processor. Refer to the Operation Guide for

 

your copier and remove the jammed document.

 

 

Then, reset all of the documents in the Document Processor. The fax will recount the

 

 

number of documents that were already scanned and will start the scanning operation

 

 

once again from the document that jammed.

 

 

 

 

 

The memory has reached its capacity. Select whether to continue with the

 

 

communication or cancel it.

 

 

If this message appears while you are scanning in documents, you can select whether or

_

“Memory Full”

not you want to continue and transmit only those documents have already been

 

successfully scanned. If you touch the “Yes” key, the transmission operation will begin

 

 

automatically. If you touch the “No” key, the operation will be canceled and the touch

 

 

panel will return to the initial mode settings.

 

 

 

 

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Kyocera FAX SYSTEM manual When One of These Message is Displayed, Message Procedure