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Section 3 Troubleshooting
When One of These Message is Displayed...
When any of the following messages appear in the message display, follow the corresponding procedure.
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“Close XX Cover.” | The cover indicated in the message display is open. Close it securely. | _ | |
“Check the cover.” [“Check cover.”] | |||
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| • There is no paper in the selected drawer. Refer to the Operation Guide for your copier | _ | |
“Add paper (top cassette)” [“Add | and add paper to the drawer indicated in the message display. | ||
paper (1st cassette)”] | • This message will also be displayed when one or more of the drawers is not set | ||
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| properly. Insert the drawers securely into the machine. |
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| • The Fixed Size mode is selected in the Paper Feed Selection setting. Load paper of the | _ | |
“Load XX paper in cassette.” | size indicated in the message display. | ||
• The sizes of the received documents and the paper in the selected drawer are not | |||
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| compatible for printing. Load paper of the same size as that of the received documents. |
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| Data for received documents was stored in memory (Memory Reception) because there |
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| was no paper in any of the drawers. Once you load paper into one of the drawers, the | _ | |
“Receive document in memory” | documents that were stored in memory will be printed out. | ||
If “Add paper (top cassette)” [“Add paper (1st cassette)”] is also displayed at the same | |||
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| time, load paper into that drawer. If a specific size is indicated as well in the message |
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| display, load paper of that particular size. |
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“Add toner” | There is insufficient toner left in the toner cartridge. Refer to the Operation Guide for your | _ | |
copier and replace the toner cartridge, and the waste toner tank as well, as soon as | |||
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| possible. |
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| Paper has jammed somewhere in the fax machine. Refer to the Operation Guide for your |
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“Paper Misfeed.” | copier and remove the jammed paper from the fax machine without leaving any loose |
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| scraps. | _ | |
| A document has jammed in the Document Processor. Refer to the Operation Guide for | ||
| your copier and remove the jammed document. |
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| Then, reset all of the documents in the Document Processor. The fax will recount the |
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| number of documents that were already scanned and will start the scanning operation |
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| once again from the document that jammed. |
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| The memory has reached its capacity. Select whether to continue with the |
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| communication or cancel it. |
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| If this message appears while you are scanning in documents, you can select whether or | _ | |
“Memory Full” | not you want to continue and transmit only those documents have already been | ||
| successfully scanned. If you touch the “Yes” key, the transmission operation will begin |
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| automatically. If you touch the “No” key, the operation will be canceled and the touch |
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| panel will return to the initial mode settings. |
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