If the destination fax machine does not have | Kyocera FAX SYSTEM

Section 3 Troubleshooting

	Problem		Check point	Corrective procedure	Reference page

	I am not able to perform Polling		Did the transmitting party perform the	Check with the transmitting party.	_
	Reception.		Polling Transmission procedure correctly?	Check with the transmitting party.	_
	Reception.		Polling Transmission procedure correctly?

	I am not able to perform F-Code			If the relay station fax machine does not one
	Based Relay Broadcast Transmission.			If the relay station fax machine does not one
	Based Relay Broadcast Transmission.		Does the relay station fax machine have	have the appropriate F-Code Based Relay	_
			the appropriate F-Code Based Relay	capabilities, Relay Broadcast Transmission	_
			capabilities?	will NOT be possible. Check with the relay
				station.

			Is there an appropriate box (equal to an		_
			F-Code Relay Box) registered in the relay	Check with the relay station.	_
			station's fax machine?

			Do the subaddress and the F-Code
			password that you entered match the	If you think the information you entered IS	_
			corresponding subaddress and password	If you think the information you entered IS
			corresponding subaddress and password	correct, check with the other party.
			that are registered in the relay station's fax	correct, check with the other party.
			that are registered in the relay station's fax
			machine?

			Is the memory in the relay station's fax	Check with the relay station.	_
			machine full?	Check with the relay station.	_
			machine full?

	During registration of an F-Code Box,		Is the subaddress you are trying to enter	You CANNOT register an F-Code Box	_
	an error occurs when I enter the		Is the subaddress you are trying to enter	subaddress that is identical to a registered
	an error occurs when I enter the		the same as a registered Encryption Box	subaddress that is identical to a registered
	subaddress is entered and I cannot		the same as a registered Encryption Box	Encryption Box number. Select a different
	subaddress is entered and I cannot		number?	Encryption Box number. Select a different
	register the F-Code Box.		number?	subaddress.
	register the F-Code Box.			subaddress.

				If the destination fax machine does not have
	I am not able to perform F-Code		Does the destination party's fax machine	the same F-Code Based Confidential	_
	Based Confidential Transmission.		have the same F-Code Based Confidential	Communication capabilities as your	_
	Based Confidential Transmission.		have the same F-Code Based Confidential	Communication capabilities as your
			Communication capabilities as your fax	machine, F-Code Based Confidential
			machine?	Transmission will NOT be possible. Check
				with the destination party.

			Is there an appropriate box (equal to an		_
			F-Code Confidential Box) registered in the	Check with the destination party.	_
			destination fax?

			Are the subaddress and the F-Code	If you think the information you entered IS	_
			Are the subaddress and the F-Code	If you think the information you entered IS
			password that you entered correct?	correct, check with the other party.

			Is the memory in the receiving party's fax	Check with the receiving party.	_
			full?	Check with the receiving party.	_
			full?

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Kyocera FAX SYSTEM manual If the destination fax machine does not have

Contents

FAX System F Trademark Information Symbols Introduction About Your Fax Various SettingsManaging Information Communications Contents Contents Environment Power supply/Grounding the productImportant! Please read it first Document Processor Names of PartsMain Body Parts and their Functions Page Fax Operation Basic Use Basic fax screen on the touch panel Inch Metric Fax Operation Basic Use Setting the Type of Phone Line Inch version onlyPreparations Turning TTI Transmission ON/OFF Registering Your Self-Station Information Registering your station name Setting the Date and TimeRegistering your fax number Registering your station ID Features and Functions of this Fax Initial Mode Auto Clear Function When You Press the Reset KeyMessage display when Restricted Access is turned on Document Number Transmission Dual Access FunctionNetwork FAX Functions option Reception Address Book Table of Operations Available Unavailable under Dual AccessWhen the Dual Access function is not available Checking the status of a fax communication in progress Fax Operation Basic Use Code Based Communication Fax Operation Basic Use Batch Transmission FunctionRotate & Transmit Function Memory Reception Function Fax Priority Printout Fax Operation Basic Use Rotate Received DocumentsImaging Memory Back-Up Function Abbreviated numbers Sending Documents Inch Switching to the Fax Operation modeMetric Check the transmission mode Inch Metric Transmission Modes When set on the platen Setting the documents Duplex Document ProcessorAcceptable documents When set in the Document Processor Setting the Documents on the Platen Dialing a destination fax number Selecting the resolutionInch Metric Resolutions Selecting the contrast Document contrast Inch Metric Indicating the document size Inch Metric Stopping the transmission in progress Initiating the fax transmissionInch Metric Checking the status of the transmission If the Documents Were Set on the Platen Reception modes Inch Changing the reception modeReceiving Documents Automatic Fax Reception Inch Metric Making copies during a reception Receiving a faxInch Metric Stopping the reception in progress Memory Reception Canceling a Memory Transmission during transmission Canceling a CommunicationCanceling a Memory Transmission during scanning Canceling a Direct Feed Transmission Fax Operation Basic Use Canceling a Reception Functions of each key in the Character Input screen Entering CharactersCharacter Input screen Fax Operation Basic Use Procedure Inch Version Metric Version One-touch Keys Registering Fax Operation Basic Use 21 key Modifying registered information Fax Operation Basic Use Modifying and DeletingDeleting a one-touch key Fax Operation Basic Use Dialing Printing Out a One-Touch Key List Dialing with Abbreviated Numbers Searching with the Address book Address BookSearch Criteria Search order Printing Out a Telephone Directory List Manual Redialing Redialing FunctionsAutomatic Redialing Fax Operation Various Functions Duplex Transmission Fax Operation Various Functions Standby Transmission Entering the fax number with a speed-dial key Inch Metric Broadcast TransmissionEntering the fax number with the keypad Interrupt Transmission Communication Using the Timer Chain Dial Keys Example Modifying and Deleting Using a Chain Dial Key Deleting a chain dial key 5. Touch the Yes key Force-Starting the Communication Editing a Communication in MemoryPrinting Out a Sample Image of Waiting Documents Fax Operation Various Functions Deleting the Communication Changing the scheduled start time Modifying destination information Changing fax numbers 13. Touch the Change key Deleting fax numbersAdding fax numbers If the other party answers Manual Fax TransmissionIf you hear a fax tone If the other party’s voice can be heard Manual Fax ReceptionPreparation If a Power Failure Report is Printed Out When the Fax Data Indicator is LitIf an Error Occurs When One of These Message is Displayed Message Procedure Troubleshooting Troubleshooting Tables Problem Check point Corrective procedure Troubleshooting If the destination fax machine does not have Troubleshooting If the call is from a fax Auto FAX/TEL SwitchingIf the call is from a telephone TAD Reception If the call is from a telephone, but you do not answer D. Reception Available in inch versions only Remote Switching Changing the Remote Switching Number Other Features of this Fax Operation Entering documents for the first time Polling CommunicationPolling Transmission Adding or replacing documents Polling Reception Other Features of this Fax Codes used for F-Code Based Communication Code passwordCode Based Communication Code Boxes Code Based Confidential Communication Registering F-Code Confidential Boxes Deleting an F-Code Confidential Box Modifying information Conditions You the transmitting party must Receiving party must Printing Out Documents from an F-Code Confidential Box Use the keypad to enter the appropriate subaddress Printing Out an F-Code Confidential Box List Entering Documents into an F-Code Confidential Box You the receiving party must Code Based Bulletin Board ReceptionConditions Transmitting party must Touch the RX Polling key Relay station Code Based Relay Broadcast CommunicationRegistering F-Code Relay Boxes Modifying and Deleting F-Code Relay Boxes Restrictions Code Based Relay Broadcast TransmissionDeleting an F-Code Relay Box Conditions Initial transmitting station Printing Out an F-Code Relay Box List Fax Forwarding Modifying Registered Information Turning Fax Forwarding ON/OFF Group Dial Keys Deleting a group dial key Other Features of this Fax Dialing Printing Out a Group Dial List Program Keys Deleting a program key 5. Touch the Yes key Other Features of this Fax Using a Program Key Printing Out a Program Dial List Conditions Required for Successful Communication Password Check CommunicationRegistering Permit Telephone Numbers Deleting a Permit Telephone Number 4. Touch the Yes key Modifying and Deleting Permit Telephone NumbersRegistering Permit IDs Modifying and Deleting Permit IDs Inch Metric Encrypted Communication Registering Encryption Keys Deleting an Encryption Key 4. Touch the Yes key Modifying and Deleting Encryption KeysInch Metric Understanding the Encryption Key and key ID Other Features of this Fax Registering Encryption Boxes Required Operation Transmitting party Deleting an Encryption Box Required Operation Receiving party Inch Metric If the Box ID is other than If the Box ID is Printing Out an Encryption Box List Available functions in Restricted Access Restricted AccessChanging the Management Password Preparations Before Use Registering Access Codes Modifying and Deleting Access Codes Turning Restricted Access ON/OFF Printing Out a Restricted Access Report If you entered the management password Other Features of this Fax Printing Out a Department List Clearing the count for all departments Transmission Result Display Communication Result DisplayManaging Information About Your Fax Communications Inch Metric Confirmation Report Printing the Management Reports/ListsActivity Report List will be printed out Various Settings and Registration Turning Report Print Out ON/OFF Turning the Bulletin Board ON/OFF Alarm Volume Setting the Number of Rings Auto Fax ReceptionMaking Volume Settings Monitor Volume Various Settings and Registration Setting the Default Transmission Mode Selecting the Automatic Reception Mode Turning Reception Date & Time Print Out ON/OFF Fixed Size mode Selecting the Paper Feed Selection ModeAuto Selection mode Fixed Cassette mode Turning Manual Paper Feed ON/OFF Turning 2 in 1 Reception ON/OFF Turning Remote Diagnosis ON/OFF Registering the Remote Test ID Turning Duplex Reception ON/OFF Duplex Unit Duplex Reception ON/OFFOptional Memory Network FAX Settings Option Refer to the On-Line Manual Setup is complete SetupNetwork FAX Settings Option See Network FAX Reception Setting Connecting the FAX machine and the computerInitial settings on the FAX machine Setting for Saving the Documents for Transmission File Type Setting Registering the IP address or host name Registering the file name factory default setting RX and TXNetwork FAX Registration Registering the administrators e-mail address Printing Out a Network FAX Settings List Specifications Reference Information Special Characters Chart Paper Size and Priority Feed Chart Inch version PaperinDrawers Paper Size and Priority Feed Chart Metric version Menu Flow Charts NW-FAX Reference Information Error Code Tables Code Cause AND/OR Procedure for Correction Code Cause AND/OR Procedure for Correction Code Cause AND/OR Procedure for Correction Again FCC Part 68 Requirements Conserver CES Instructions Canadian IC Requirements Remarque Page 2002 3DB80020A