Troubleshooting | Kyocera FAX SYSTEM specs

Section 3 Troubleshooting

	Problem	Check point	Corrective procedure	Reference page

	I am not able to print out documents	Are the subaddress and the F-Code	Check the registered F-Code Confidential
	I am not able to print out documents	password that you entered correct for that	Check the registered F-Code Confidential	4-10
	from my F-Code Confidential Box.	password that you entered correct for that	Box information.	4-10
	from my F-Code Confidential Box.	F-Code Confidential Box?	Box information.
		F-Code Confidential Box?

			If the transmitting party's fax machine does
	I am not able to perform F-Code	Does the transmitting party's fax machine	not have the same F-Code Based Bulletin	_
	I am not able to perform F-Code	have the same F-Code Based Bulletin	Board Communication capabilities as your
	Based Bulletin Board Reception.	have the same F-Code Based Bulletin	Board Communication capabilities as your
	Based Bulletin Board Reception.	Board Communication capabilities as your	machine, F-Code Based Bulletin Board
		Board Communication capabilities as your	machine, F-Code Based Bulletin Board
		fax machine?	Reception will NOT be possible. Check with
			the transmitting party.

		Is there an appropriate box (equal to an		_
		F-Code Confidential Box) registered in the	Check with the transmitting party.	_
		transmitting party's fax?

		Are the subaddress and the F-Code	If you think the information you entered IS	_
		Are the subaddress and the F-Code	If you think the information you entered IS
		password that you entered correct?	correct, check with the other party.

	I am not able to enter documents into	Is the subaddress that you entered correct	Check the registered F-Code Confidential	4-10
	my F-Code Confidential Box.	for that F-Code Confidential Box?	Box information.	4-10
	my F-Code Confidential Box.	for that F-Code Confidential Box?	Box information.

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Kyocera FAX SYSTEM manual Troubleshooting

Contents

FAX System F Trademark Information Symbols Introduction Communications Various SettingsManaging Information About Your Fax Contents Contents Power supply/Grounding the product Important! Please read it firstEnvironment Names of Parts Main Body Parts and their FunctionsDocument Processor Page Inch Metric Fax Operation Basic Use Basic fax screen on the touch panel Turning TTI Transmission ON/OFF Setting the Type of Phone Line Inch version onlyPreparations Fax Operation Basic Use Registering Your Self-Station Information Registering your station ID Setting the Date and TimeRegistering your fax number Registering your station name Initial Mode Features and Functions of this Fax Document Number When You Press the Reset KeyMessage display when Restricted Access is turned on Auto Clear Function Reception Address Book Dual Access FunctionNetwork FAX Functions option Transmission Checking the status of a fax communication in progress Unavailable under Dual AccessWhen the Dual Access function is not available Table of Operations Available Fax Operation Basic Use Memory Reception Function Fax Operation Basic Use Batch Transmission FunctionRotate & Transmit Function Code Based Communication Abbreviated numbers Fax Operation Basic Use Rotate Received DocumentsImaging Memory Back-Up Function Fax Priority Printout Inch Metric Transmission Modes Inch Switching to the Fax Operation modeMetric Check the transmission mode Sending Documents Setting the Documents on the Platen Setting the documents Duplex Document ProcessorAcceptable documents When set in the Document Processor When set on the platen Selecting the resolution Inch Metric ResolutionsDialing a destination fax number Inch Metric Indicating the document size Selecting the contrast Document contrast If the Documents Were Set on the Platen Initiating the fax transmissionInch Metric Checking the status of the transmission Inch Metric Stopping the transmission in progress Inch Changing the reception mode Receiving Documents Automatic Fax ReceptionReception modes Memory Reception Receiving a faxInch Metric Stopping the reception in progress Inch Metric Making copies during a reception Canceling a Direct Feed Transmission Canceling a CommunicationCanceling a Memory Transmission during scanning Canceling a Memory Transmission during transmission Fax Operation Basic Use Canceling a Reception Entering Characters Character Input screenFunctions of each key in the Character Input screen Metric Version Fax Operation Basic Use Procedure Inch Version Registering One-touch Keys Fax Operation Basic Use 21 key Fax Operation Basic Use Modifying and Deleting Deleting a one-touch keyModifying registered information Printing Out a One-Touch Key List Fax Operation Basic Use Dialing Dialing with Abbreviated Numbers Search order Address BookSearch Criteria Searching with the Address book Printing Out a Telephone Directory List Redialing Functions Automatic RedialingManual Redialing Duplex Transmission Fax Operation Various Functions Fax Operation Various Functions Standby Transmission Broadcast Transmission Entering the fax number with the keypadEntering the fax number with a speed-dial key Inch Metric Interrupt Transmission Communication Using the Timer Example Chain Dial Keys Modifying and Deleting Deleting a chain dial key 5. Touch the Yes key Using a Chain Dial Key Editing a Communication in Memory Printing Out a Sample Image of Waiting DocumentsForce-Starting the Communication Fax Operation Various Functions Deleting the Communication Modifying destination information Changing the scheduled start time Deleting fax numbers Adding fax numbersChanging fax numbers 13. Touch the Change key Manual Fax Transmission If you hear a fax toneIf the other party answers Manual Fax Reception PreparationIf the other party’s voice can be heard When the Fax Data Indicator is Lit If an Error OccursIf a Power Failure Report is Printed Out Message Procedure When One of These Message is Displayed Troubleshooting Problem Check point Corrective procedure Troubleshooting Tables Troubleshooting If the destination fax machine does not have Troubleshooting Auto FAX/TEL Switching If the call is from a telephoneIf the call is from a fax If the call is from a telephone, but you do not answer TAD Reception D. Reception Available in inch versions only Changing the Remote Switching Number Remote Switching Other Features of this Fax Operation Adding or replacing documents Polling CommunicationPolling Transmission Entering documents for the first time Polling Reception Other Features of this Fax Code Boxes Code passwordCode Based Communication Codes used for F-Code Based Communication Registering F-Code Confidential Boxes Code Based Confidential Communication Modifying information Deleting an F-Code Confidential Box Receiving party must Conditions You the transmitting party must Use the keypad to enter the appropriate subaddress Printing Out Documents from an F-Code Confidential Box Entering Documents into an F-Code Confidential Box Printing Out an F-Code Confidential Box List Code Based Bulletin Board Reception Conditions Transmitting party mustYou the receiving party must Touch the RX Polling key Code Based Relay Broadcast Communication Registering F-Code Relay BoxesRelay station Modifying and Deleting F-Code Relay Boxes Conditions Initial transmitting station Code Based Relay Broadcast TransmissionDeleting an F-Code Relay Box Restrictions Printing Out an F-Code Relay Box List Fax Forwarding Turning Fax Forwarding ON/OFF Modifying Registered Information Group Dial Keys Deleting a group dial key Printing Out a Group Dial List Other Features of this Fax Dialing Program Keys Deleting a program key 5. Touch the Yes key Printing Out a Program Dial List Other Features of this Fax Using a Program Key Password Check Communication Registering Permit Telephone NumbersConditions Required for Successful Communication Modifying and Deleting Permit Telephone Numbers Registering Permit IDsDeleting a Permit Telephone Number 4. Touch the Yes key Modifying and Deleting Permit IDs Inch Metric Registering Encryption Keys Encrypted Communication Modifying and Deleting Encryption Keys Inch Metric Understanding the Encryption Key and key IDDeleting an Encryption Key 4. Touch the Yes key Other Features of this Fax Registering Encryption Boxes Deleting an Encryption Box Required Operation Transmitting party Required Operation Receiving party If the Box ID is Inch Metric If the Box ID is other than Printing Out an Encryption Box List Preparations Before Use Restricted AccessChanging the Management Password Available functions in Restricted Access Registering Access Codes Modifying and Deleting Access Codes Printing Out a Restricted Access Report Turning Restricted Access ON/OFF If you entered the management password Clearing the count for all departments Other Features of this Fax Printing Out a Department List Communication Result Display Managing Information About Your Fax CommunicationsTransmission Result Display Inch Metric Printing the Management Reports/Lists Activity ReportConfirmation Report List will be printed out Turning Report Print Out ON/OFF Various Settings and Registration Turning the Bulletin Board ON/OFF Monitor Volume Setting the Number of Rings Auto Fax ReceptionMaking Volume Settings Alarm Volume Various Settings and Registration Selecting the Automatic Reception Mode Setting the Default Transmission Mode Turning Reception Date & Time Print Out ON/OFF Fixed Cassette mode Selecting the Paper Feed Selection ModeAuto Selection mode Fixed Size mode Turning Manual Paper Feed ON/OFF Turning Remote Diagnosis ON/OFF Turning 2 in 1 Reception ON/OFF Registering the Remote Test ID Duplex Unit Duplex Reception ON/OFF Optional MemoryTurning Duplex Reception ON/OFF Network FAX Settings Option See SetupNetwork FAX Settings Option Refer to the On-Line Manual Setup is complete Connecting the FAX machine and the computer Initial settings on the FAX machineNetwork FAX Reception Setting File Type Setting Setting for Saving the Documents for Transmission Registering the file name factory default setting RX and TX Network FAX RegistrationRegistering the IP address or host name Registering the administrators e-mail address Printing Out a Network FAX Settings List Reference Information Specifications Special Characters Chart PaperinDrawers Paper Size and Priority Feed Chart Inch version Paper Size and Priority Feed Chart Metric version NW-FAX Menu Flow Charts Reference Information Code Cause AND/OR Procedure for Correction Error Code Tables Code Cause AND/OR Procedure for Correction Code Cause AND/OR Procedure for Correction Again FCC Part 68 Requirements Conserver CES Instructions Canadian IC Requirements Remarque Page 2002 3DB80020A