
Section 3 Troubleshooting
Problem | Check point | Corrective procedure | Reference page | |
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| Did the transmitting party perform the |
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I am not able to perform Encrypted | appropriate registration procedure for the | Check the information to be registered |
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Communication. | ||||
once again with the other party. | ||||
| Transmission) as decided in advance with |
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| the receiving party? |
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| Did the receiving party perform the | Check the information to be registered once |
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| appropriate registration procedure for the | again with the other party. |
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| Encryption Box as decided in advance |
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| with the transmitting party? |
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| Is the Encryption Key you used correct? | Check the Encryption Key to be registered | ||
| once again with the other party. | |||
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I am not able to perform Remote | Is your telephone service set for pulse | Some telephones allow you to transmit the | _ | |
desired tone signals by simply pushing the | ||||
Switching. | ||||
dialing? | ||||
appropriate buttons. Refer to the Instruction | ||||
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| Manual for the telephone being used. |
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| Did you use the correct Remote Switching | Check the registered number. (Factory | ||
| number? | default setting: 55) | ||
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I was able to receive a fax, but it was |
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not printed out and the documents are | Is Fax Forwarding turned ON? | Check the Fax Forwarding setting. | ||
not in memory. |
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I am not able to receive documents. | Is the modular cord connected correctly? | Connect the modular cord correctly. | _ | |
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| Perform the necessary procedure to correct |
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| Is “Communication Error” displayed? | the error and try to receive the documents | ||
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| again. |
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| Is Password Check Reception turned ON? | Turn Password Check Reception OFF. | ||
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I am not able to receive documents |
| Try to receive the documents once again | ||
Is the memory in your fax machine full? | after memory becomes available or after | |||
into memory (Memory Reception). | ||||
| you create available space in memory. | |||
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