Troubleshooting—Continued
Symptom | Possible cause | Remedy | |
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| No Sound from the HDMI OUT? |
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| The HDMI Audio Out setting is set to Off. | Change the HDMI Audio Out setting to On | |
| (page 51). | ||
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| The | You won’t hear any sound from the HDMI OUT if | |
| on your TV or AV receiver. | your TV or AV receiver only supports DVI. | |
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| The HDMI setting on your TV or AV receiver | Change the HDMI setting on your TV or AV | |
| is set to DVI. | receiver to HDMI. | |
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| Your TV or AV receiver doesn’t support Dolby | Change the HDMI Audio Out setting to Auto or 2ch | |
| or DTS. | PCM (page 51). | |
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| Your TV or AV receiver doesn’t support | Change the Linear PCM Out setting to Down Sam- | |
| 88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz | ||
| ple On (page 51). | ||
| PCM. | ||
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| The HDMI Audio Out setting is set to 6ch | Set the HDMI Audio Out setting to Auto or 2ch | |
| PCM or 6ch DSD, but your AV receiver or TV | ||
| PCM (page 51). | ||
| does not support these formats. | ||
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| No Digital Audio Output? |
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| The HDMI Audio Out setting is set to Off. | Change the HDMI Audio Out setting to either Auto | |
| or PCM (page 51). | ||
No sound? |
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Your TV or AV receiver doesn’t support Dolby | Change the HDMI Audio Out setting to other than | ||
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| or DTS. | Off (page 51). | |
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| Your TV or AV receiver doesn’t support | Change the Linear PCM Out setting to Down Sam- | |
| 88.2 kHz or 96 kHz PCM. | ple On (page 51). | |
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| Nothing is output by the OPTICAL and COAXIAL | |
| The SACD Audio Setup setting is set to DSD. | outputs when DSD is selected. Change the SACD | |
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| Audio Setup setting to PCM (page 53). | |
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| The | |
| Your TV or AV receiver doesn’t support DTS. | audio or soundtracks. On your | |
| audio setup menu, select an audio format other than | ||
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| DTS. | |
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| The source material is DTS and the Digital | When the Digital Audio Out setting is set to PCM, | |
| DTS sources are not output by the digital audio out- | ||
| Audio Out setting is set to PCM. | ||
| puts. Change the setting to ALL. | ||
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| A | The OPTICAL and COAXIAL outputs cannot out- | |
| put 176.4 kHz or 192 kHz audio. Set the Linear | ||
| 192 kHz audio is being played. | ||
| PCM Out setting to Down Sample On. | ||
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| The disc uses copy protection that prevents | Use another disc. | |
| audio being output by the digital outputs. | ||
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The picture distorts occa- | The disc is dirty. | Remove the disc and clean it (page 10). | |
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You’re using the Fast Forward or Fast Reverse | A little picture distortion may occur when using | ||
sionally? | |||
function. | these functions. This is normal. | ||
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Picture instability or | The |
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VCR or other video equipment whose copy | Connect the | ||
noise? | |||
protection system is affecting the picture. |
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| No disc loaded. | Load a disc (page 31). | |
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| The disc is incompatible. | Load only compatible discs (pages 8, 9). | |
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| The disc is upside down. | Load the disc the correct way up (page 31). | |
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Can’t start playback? | The disc is not centered in the disc tray. | Place the disc in the center of the disc tray | |
(page 31). | |||
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| The disc is dirty. | Remove the disc and clean it (page 10). | |
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| The disc supports parental lock and the Paren- | Turn off the Parental Lock function (page 56). | |
| tal Lock function is on. | ||
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