Onkyo DV-SP506 instruction manual Functions don’t, Work?

Troubleshooting—Continued

Symptom		Possible cause		Remedy
Can’t watch the		The DVD Priority Contents setting is set to		Set the DVD Priority Contents setting to
DVD-Video material on a
		DVD-AUDIO.		DVD-VIDEO (page 57).
DVD-Audio disc?
Can’t play the multichan-		The SACD Priority Contents setting is not set		Set the SACD Priority Contents setting to Multi ch
nel area of a hybrid
		to Multi ch Area.		Area (page 57).
SACD?
Can’t play MP3 and JPEG		The disc is not ISO 9660 Level 2 format.		Use only ISO 9660 Level 2 format discs (page 9).
discs?		The disc has not been finalized.		Finalize the disc (page 9).
		MP3 files without a “.mp3” or “.MP3” file-		Use the correct filename extension (page 9).
		name extension are not recognized.
Can’t select MP3 files?
		The MP3 disc is a multisession disc.		Only files in the first session of a multisession disc
				can be played (page 9).
		WMA files without a “.wma” or “.WMA” file-		Use the correct filename extension (page 9).
Can’t play WMA files?		name extension are not recognized.
		The WMA file’s copyright option is on.		Don’t use the copyright option (page 9).
		JPEG files without a “.jpg” or “.JPG” or
		“.JPEG” filename extension are not recog-		Use the correct filename extension (page 9).
Can’t view JPEG files?		nized.
		The JPEG file is too big.		Use JPEG files that are less than 5 megabytes
				(page 9).
Can’t play a DivX file?		The file is not encoded correctly.		Make sure the DivX file was encoded with DivX
				Version 5, 4, or 3 Home Theater mode.
DivX plays but there’s no		The DV-SP506 may not support the audio for-		Try re-encoding the file with a supported audio for-
sound?		mat.		mat.
Buttons on the DV-SP506		Power supply voltage fluctuations and other		Turn off the DV-SP506, wait five seconds, then
				turn it on again. If that doesn’t resolve the issue,
and remote controller		anomalies, such as static electricity, can inter-
				disconnect the power cord from the wall outlet,
don’t work?		fere with normal operation.
				wait ten seconds, reconnect it, then try again.
		There are no batteries in the remote controller.		Install new batteries (page 11).
		The batteries are flat.		Replace with new batteries (page 11).
		The batteries are installed incorrectly.		Check the batteries and correct as necessary
				(page 11).
		You’re not pointing the remote controller at the		Point the remote controller at the DV-SP506’s
		DV-SP506’s remote sensor.		remote sensor (page 11).
Buttons on the DV-SP506
				Use the remote controller closer to the DV-SP506
work OK but those on the
		You’re too far away from the DV-SP506.		(page 11). The remote controller has a range of
remote controller don’t?
				approximately 16 ft. (5 meters).
		A strong light source is interfering with the		Make sure that the DV-SP506 is not subjected to
				direct sunshine or inverter-type fluorescent lights.
		DV-SP506’s remote sensor.
				Relocate if necessary.
		If the DV-SP506 is installed in a cabinet with		Open the doors, or use a cabinet without colored
		colored glass doors, the remote controller may
				glass.
		not work reliably when the doors are closed.
		The	cable is not connected properly.	Make sure the		cable is connected properly.
The	functions don’t			To use	, you must make an		connection and
		The DV-SP506 is not connected with an ana-		an analog audio connection (RCA) between the
work?
		log audio connection.		DV-SP506 and the AV receiver, even if they are
				connected digitally.

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