Troubleshooting—Continued
■HDMI Status Mode
If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the
HDMI connection and
| Displayed ID | Message |
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| MSG ID 001 | Turn the |
| MSG ID 005 | connected component is working properly and that the |
| MSG ID 015 | suitably for that component. |
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No picture from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 002 | The HDMI Output Setting is set to Off. Change it to On (page 46). |
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| MSG ID 003 | The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI |
| MSG ID 004 | input on the TV or AV receiver is correctly configured to received HDMI. |
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| Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI. |
| MSG ID 005 | The connected component may not support HDCP. Make sure the connected component supports |
| HDCP. | |
| MSG ID 006 | |
| Turn the | |
| MSG ID 007 | |
| The | |
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| receive the video output by the |
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| MSG ID 008 | The |
| doesn’t support these resolutions, select another resolution (page 46). | |
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| MSG ID 009 | The connected component may not be receiving the HDMI signal properly. |
| Check the settings on the connected component. | |
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No sound from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 009 | The connected component may not be receiving the HDMI signal properly. |
| Check the settings on the connected component. | |
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| MSG ID 010 | The |
| MSG ID 021 | PCM, or 2ch PCM (page 51). |
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| MSG ID 012 | The connected component may not support Dolby Digital. Set the |
| MSG ID 013 | setting to Auto or 2ch PCM (page 51). |
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| MSG ID 016 | The connected component may not support DTS. Set the |
| MSG ID 017 | Auto or 2ch PCM (page 51). |
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| When playing an SACD or |
| MSG ID 020 | PCM, or Off, but your AV receiver or TV does not support these audio formats. Change the setting |
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| to Auto or 2ch PCM. |
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