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Troubleshooting
Symptom | Possible cause | Remedy |
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| The power cord is not connected. | Connect the power cord to a suitable wall outlet | ||||
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Can’t turn on the |
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| Turn off the | |||||
| External interference is affecting the | turning it on again. If that fails, disconnect the | ||||
| power cord from the wall outlet, wait ten seconds, | |||||
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| reconnect it, then try turning it on again. | ||||
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The | The Auto power off function will turn the | The Auto power off function can be turned on or off | ||||
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as required (page 58). |
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used? | of inactivity. |
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| The wrong input source is selected on your TV. | On your TV, select the input to which the | ||||
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| The video cable is not connected properly. | Check the video cable and correct as necessary. | ||||
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| The PAL Output Setting is set wrong for your | Change the PAL Output Setting to suit your TV | ||||
| TV. | (page 50). |
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| The SCART Output Setting is set wrong for | Make sure your TV supports the selected video | ||||
| your TV. | output format (page 51). |
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| No HDMI Video Output? |
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| The HDMI Output Setting is set to Off. | Try pressing the [HDMI] button on the front panel | ||||
| Your TV doesn’t support HDMI Resolution | repeatedly to switch the HDMI OUT on, and then | ||||
| settings of 480i (480i/576i), 720p, 1080i, and | pressing the [RESOLUTION] button repeatedly to | ||||
| 1080p. | get picture (page 46). |
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| If the | ||||
| The connected component doesn’t support | try connecting it directly to your TV. It will not | ||||
| HDCP. | work if you connect to a component that doesn’t | ||||
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| support HDCP (page 19). |
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No picture? |
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No Component Video Output? |
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| Your TV does not support progressive scan- |
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| ning. | Try pressing the [RESOLUTION] button repeat- | ||||
| While the HDMI OUT is on, the component | edly to switch to Interlaced (page 46). |
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| video output outputs progressive video. |
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| HD JPEG mode is on. | HD JPEG mode can only be used with the HDMI | ||||
| OUT. |
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| No |
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| The Progressive setting is set to Progressive. | When set to Progressive, only the component video | ||||
| output outputs video. |
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| Press and hold down the Previous [ |
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| ] button, | |
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| and then press the [ON/STANDBY] button to | ||||
| The Progressive setting is not set to interlaced. | change the component video output to interlaced | ||||
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| (page 49). Make sure the PROGRESSIVE indica- | ||||
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| tor is not on. |
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| HD JPEG mode is on. | HD JPEG mode can only be used with the HDMI | ||||
| OUT. |
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| The wrong input source is selected on your | On your | ||||
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| The audio cable is not connected properly. | Check the audio cable and correct as necessary. | ||||
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No sound? | Your | Turn on your |
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Not all of the analog and digital audio outputs | See pages 25 and 27 for details on how the | |||||
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| work with all disc types and formats. | |||||
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| Your AV receiver or TV may not support DSD. | Set the HDMI Audio Out setting to Auto, 6ch | ||||
| PCM, or 2ch PCM (page 51). |
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