The Wireless Connectivity Expert

13. TROUBLE SHOOTING

Serial-IR Dongle Installation Manual

For help on general and miscellaneous problems you may be experiencing with your printing, refer to the following pages for possible solutions. Look up your problem and try the solution.

SYMPTOM

PROBLEM

Solution

 

 

 

Can not establish link

1. The two IR devices are

1. Properly align them again.

(General)

not aligned properly.

2. Move one device to a proper

 

2. Distance is too near or

distance.

 

far.

3. Activate it by IR monitor.

 

3. The device is inactivated.

4. Refer to Un-installation Guide to

 

4. The device is not

remove the device, then reinstall

 

installed properly

again.

ACT-IR200L/220L+ is

The power-saving feature in

Set the “Power Management” control

connected to and takes

the notebook computer

to “Advanced” or “Off” to enable power

power only from the serial

either stops or reduces

supplied from computer serial port to

port of the notebook

power output from the

ACT-IR200L/220L+ devices.

computer.

signal lines of the serial port

Go to Integrate Peripheral to set the

 

to the ACT-IR200L/220L+

COM port to “Infrared”.

 

devices.

Do not install more than one infrared

 

 

devices on one computer.

File Transfer between

The infrared communication

Check to find out the source of

IR-equipped PDA and

is interfered. For example,

interference and eliminate it before

ACT-IR device-attached host

something blocks out the

trying again.

computer stops before

infrared beam or the burst

If you were restoring data, simply try

finishing up and an error

of string light source, etc.

again.

message appears.

Software does not support

If you were doing backup something

 

the IrDA controller chip on

the PDA does not reset its flags and

 

the motherboard.

keeps stopping at the same position

 

Serial port is occupied and

unless you press the RESET button

 

not available for IR

once. Be very careful. DO NOT

 

transmission.

initialize (press ON key and RESET

 

 

button at the same time) your PDA.

 

 

Otherwise you may lose all your data.

 

 

Make proper model # selection in the

 

 

software as specified in your PC

 

 

system user`s manual.

 

 

Make sure to disconnect modem, etc.

 

 

from the serial port to make it available

 

 

for IR transmission.

♥ Copyright 2001-2008 ACTiSYS Corp. Page 34 of 37

Jul. 8, 2008

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