9. TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

No picture problems See No.1 ~ No.2

Imaging problems See No.3 ~ No.14

Other problems See No.15 ~ No.21

USB problems See No.22 ~ 23

Problems1. No picture

Indicator status: Off

Indicator status: Blue

Indicator status: Yellow

Points to check with Possible Solutions

Check that the power cord is correctly connected. If the problem persists, turn off the monitor power for a few minutes, then turn it back on and try again.

Check the "Brightness" setting.

Switch the signal input by pressing the Input Signal Selection Button on the front control panel.

Try pressing a key on the keyboard, or clicking the mouse.

Indicator status: Slowly flashing Yellow

2.Error messages shown below will remain on the screen for 40 seconds.

Whenever an error signal message appears, the signal frequency will be displayed in red.

(Example)

Try pressing the power button.

These messages appear when the signal is not inputted correctly, even if the monitor functions properly.

When the image is displayed correctly after a short time, there is no problem with the monitor. (Some PCs do not output the signal soon after powering on.)

Check that the PC is turned ON.

Check that the signal cable is properly connected to the PC or graphics board.

Switch the signal input by pressing the Input signal selection button on the front control panel.

Use the graphics board's utility software to change the frequency setting. (Refer to the manual of the graphics board.)