Adder Technology AV4OSD manual Problem

the mouse to use a proprietary mouse data format not supported by the AdderView. If you have unplugged and re-connected a mouse to the AdderView then ensure that you reset it using the mouse reset function (see section 3.3).

Problem:

Mouse jumps around the screen after disconnecting the mouse cable or powering down the AdderView.

Action:

If you have disconnected and re-connected a CPU mouse cable or you have powered down the AdderView then the mouse data format may be out of synchronisation with that required by the PC (PS/2 or Intellimouse). Try the ‘restore Intellimouse’ function (F6) to resolve the problem or re-power the CPU.

Problem:

Video appears to be lost after a PC has gone into auto power down mode. Moving the mouse and typing at the keyboard does not wake it up.

Action:

Some computers tested output an incomplete video signal in auto power down mode. The on-screen menu cannot ‘lock on’ to this signal and so cannot be displayed under these conditions. If the Adder menu is left on the screen and this type of auto power down occurs then the screen becomes blank. Keyboard and mouse data is captured by the menu process and so is not sent to the computer to cause it to wake up. The operation therefore appears to ‘hang’. To restore the video under these conditions press escape, return or change the channel using HOTKEYs

+channel number. Alternatively, you may wish to avoid leaving the menu on the screen if you have a PC that exhibits this anomaly.

Problem:

Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse model MX11800 with the AdderView, Windows NT 4.0 and a PS/2 connection to some types of PCs.

Action:

There are three possible solutions to this problem: 1) Use a different mouse.

2)Connect the AdderView mouse connection to a serial port on the NT 4.0 unit

rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an NT 4.0 box whilst NT is booting. Use the system normally once the logon screen appears.

AdderView Installation and Use Page 35