Adder Technology Switch manual What to do if the ADMIN password has been forgotten, 

To edit the KVM configuration settings

The saved XPRODATA.CSV file can be opened using a spreadsheet program such as Microsoft Excel. The format of a typical file is shown below. You will see that the computer names (rows) are tabulated against the user profiles (columns):

USERS		ADMIN	Alan	Jim	Sue	Test
PASSWORDS		password	letmein	hello	logmein	Test
COMPUTERS	PORT
Admin PC	2103	1	1	1	1
Alan’s System	2102	1	1	1
Comms Server	3	1		1
Comms PC	4	1	1	1	1
Gateway 1	8	1
Gateway 2	5	1
Test System	15	1	1
Web Browser	9	1		1		1

Hints for editing

•To grant a user access to a computer, enter the value ‘1’ in the box that is common to the computer’s row and the user’s column.

•To deny access, leave the box blank.

•To add extra users, add additional columns (up to 16 users).

•To add extra computers, add additional rows (up to 512 computers).

•The ADMIN user will always be granted access to all computers regardless of the values entered.

To restore KVM configuration settings

Note: Ensure that the computer is connected to the SmartView as discussed earlier in the ‘Preparations’ sub section.

1Copy the program XPWRITE and XPRODATA.CSV into the same directory on the computer connected to the SmartView’s serial port.

2Run the program XPWRITE.EXE and follow the instructions given by the program.

3Using one of the SmartView World user ports, display the KVM configuration menu. Note: You must be logged-in as the ADMIN user.

4 Highlight ‘Functions’ and press .

5 Use to highlight ‘Read Data from RS232 port’ and press .

6The SmartView should then receive the configuration data from the computer and load the new menu names and access rights into the menu.

What to do if the ADMIN password has been forgotten

If the ADMIN password becomes mislaid or forgotten, you will not be able to access the SmartView World to add or edit users and computer names. This situation may be resolved by performing a complete reset to return the SmartView to its factory default state. A complete reset erases all the user names and computer names that you have setup. You can only perform a complete reset if you have access to both the front and the rear of the SmartView.

To perform a complete reset and return the SmartView World (KVM sec- tion) to its factory default state:

Note: This procedure does not affect the IP section.

1 Power on the SmartView normally.

2Whilst the SmartView is powered on move switch 2 on the rear panel of the SmartView (labelled UPGRADE) to the ON (down) position.

3 Press the USER and the COMPUTER keys together.

4The green USER display will show ‘ ’ for a few seconds to confirm that a reset is taking place.

5 Return switch 2 to the normal OFF position (up).

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