Adder Technology Switch manual , SmartView World Board Summary, Maintenance features

Maintenance

SmartView World Board Summary

This section contains a summary with various data about this SmartView World and its current firmware.

Maintenance features

Update Firmware

The firmware of the SmartView World can be updated remotely in order to install new functionality or special features.

A new firmware update is a binary file, which can be sent to you by email. If the firmware file is compressed (file suffix.zip) then you must unzip it before you can proceed. Under the Windows operating system you may use WinZip for decompression. Other operating systems might provide a program called unzip.

Before you can start updating the firmware of the SmartView World the new decompressed

firmware file must be accessible on the system that you use for connecting to the SmartView World.

Updating the IP section firmware is a three-stage process:

•Firstly the new firmware file is uploaded onto the SmartView World. In order to do that you need to select the file on your local system using the browse button of the Upload Firmware panel. Once the firmware file has been uploaded, it is checked whether it is a valid firmware file and whether there were any transmission errors. In case of any error the Upload Firmware function will be aborted.

•Secondly, if everything went well, you will see the Update Firmware panel. The panel shows you the version number of the currently running firmware and the version number of the uploaded firmware. Pressing the update button will store the new version over the old one. Attention: this process is not reversible and might take some minutes. Make sure the SmartView World power supply won’t be interrupted during the update process, because this may cause an unusable device.

•Thirdly, after the firmware has been stored, the panel will request you to reset the SmartView World manually. Half a minute after the reset, the SmartView World will run with the new firmware version and should be accessible. However, you are requested to login once again.

IMPORTANT: The three-stage firmware update process and complete consistency check ensure that making a mistake in updating the firmware almost impossible. However, only experienced administrators should perform a firmware update. Make sure the SmartView World power supply won’t be interrupted.

Access the Data file for support

This link allows you to download the SmartView World data file with support information. This is an XML file with certain customised support information like the serial number, etc. You may send this information along together with a support request. It will help us troubleshooting your problem.

Reset SmartView World (IP section)

This part allows you to reset the SmartView World. This function is mainly needed to activate a newly updated firmware. A reset will close all current connections to the administration console or to the Remote Console. The whole process will take about half a minute.

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