Adder Technology Switch manual Appendix 3 - Firmware upgrade KVM section, SVW4X16, 

Appendix 3 – Firmware upgrade (KVM section)

The SmartView World uses flash memory technology that allows you to upgrade the firmware code. Upgrades are performed by connecting the serial port of a nearby computer to the port marked COM on the rear panel of the SmartView World. You can then download an upgrade program from the Adder website and run it on the computer. This will download the new firmware to the SmartView World and check that the data has been programmed correctly.

Note: The normal flash upgrade process does not clear the computer names, user names, security passwords or other configuration settings.

Items needed to perform the upgrade

•The supplied flash upgrade cable (see Appendix 4 for specifications).

•A computer with an RS232 serial port and an operating system that supports DOS.

•The latest version of the SmartView World firmware - available from www.addertec.com. You will need your product serial number and model number when requesting an upgrade.

To check your current firmware version

1Select the on-screen menu in one of three ways:

•By simultaneously pressing and then releasing .

Note: The and hotkeys may have been changed. If the combination fails to work, then please contact the system administrator for details.

•By pressing the middle and right buttons of a three button mouse, or

•By selecting port using the front panel buttons

If you are not already logged in, do so now.

2Press to select ‘More menus’.

The version number of the current firmware will then be displayed at the bottom of the Configuration Menu.

To perform a flash upgrade on the SmartView World

Stage 1 - Prepare your computers.

Ensure that you have saved any important work on the connected computers. The SmartView World can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished. Where possible, mission critical servers should be switched off or disconnected before performing an upgrade.

Stage 2 - Connect your computer to the SmartView World

Connect the serial port of the computer to the port marked COM on the rear panel of the SmartView World. You do not need to set the serial baud rate and protocol because the upgrade program will do this automatically (for reference, the RS232 baud rate used by the upgrade program is 19200 and the protocol is 8 bits, 1 stopbit and no parity).

Stage 3 - Select flash upgrade mode using option switch 2 (labelled UPGRADE) Move option switch 2 on the back of the SmartView World to the ON position (down).

Stage 4 - Power off the SmartView World

Remove the power supply plug from the rear panel of the SmartView World.

Stage 5 - Power on the SmartView with the UPGRADE switch ON

Attach the power adapter to the SmartView whilst the UPGRADE switch is ON. The green USER display should now show . This indicates that the SmartView is ready to be upgraded.

Stage 6 - Run the upgrade program

The latest version of the SmartView World firmware is available from the Adder Technology website at www.addertec.com. The upgrade files are supplied as a group and should be copied to the same directory on your computer. From that directory run the upgrade file using the following command line:

SVW4X16

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