Message / display

Cause

Solution

 

 

 

Duration of the

Batteries not

Charge the batteries for

emergency power

completely charged

at least the recharging

supply shorter than

/ batteries aged or

time acc. to chapter 2.3,

setpoint.

faulty.

and check their capacity.

 

 

If the problem remains,

 

 

contact your dealer.

 

 

 

“Line” LED and “Fault”

Switch-off due to

Make sure that no

LED light up, continuous

UPS internal

overload is present, the

warning signal (error

overtemperature

UPS fans are not

description no. 17).

detection

blocked and the ambient

 

 

temperature is in the

 

 

tolerance range. Wait for

 

 

10 min. cooling down

 

 

phase, then switch on

 

 

again.

 

 

 

Error description no. 19

Switch-off due to

Correct short-circuit.

 

short-circuit in UPS

Switch UPS on again,

 

output

connect loads one after

 

 

the other again.

 

 

 

“Fault” LED lights up,

Fault in DC circuit

Notify dealer!

“Battery” LED flashes,

or battery system

 

warning signal sounds

faulty.

 

once per second (error

 

 

description 21).

 

 

 

 

 

“Fault” LED lights up,

Fault in the UPS.

Notify dealer!

continuous warning

 

 

signal.

 

 

 

 

 

Further diagnoses can also be found in the table list in chapter 8.1.2.

If you cannot solve the problem that has occurred, stop the entire procedure, switch off the UPS and disconnect the UPS from the mains. Please contact our hotline in this case (see p. 4).

Please have the serial number of the unit as well as the purchase date at hand. The hotline will provide you with technical support and can inform you about further procedures once you have described the problem.

50