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Troubleshooting
Paper Jam
If a paper jam occurs, a message will be displayed about the jam and copying or printing will stop.
Leave the power switch on ( ) and refer to MP Tray and Inside Machine on page
PaperPaperJamJam at
*Cassette1.
Jam Location Indicators
Help
JAM11
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2
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5
1Original jam in the optional document See page
2 | Paper jam inside the machine | See page |
3 | Paper jam in the MP tray. | See page |
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4 | Paper jam in the upper cassette. | See page |
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5 | Paper jam in the optional paper feeder. | See page |
Warning
High voltage is present in the charger section. Take sufficient care when working in this area, as there is a danger of electrical shock.
Caution
The fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting burned.
Cautions • Do not reuse jammed paper.
•If paper is torn during removal, be sure to remove any loose scraps of paper from inside the machine. Failure to do so could cause another paper jam later.
•Once all jammed paper has been removed,
Online Help Messages
With the online help message function, this machine can display the procedure to replace the toner container on the message display. When Paper Jam message is displayed, press the left select (Help) key.
Pressing the S key at the online help message display shows the next step; pressing the T key shows the previous step.
To exit the online help message display, press the Enter key. The previously shown Replace Toner message appears.