6 Troubleshooting

ProblemPossible Cause 6 Troubleshooting

Problem

 

Possible Cause

 

Remedy

 

1.

AC adapter is not connected to transmitter

1.

Connect AC adapter to transmitter and/or

 

 

and/or AC outlet.

 

AC outlet.

 

2.

Transmitter is OFF or not connected to

2.

Switch transmitter on or connect to audio

 

 

audio source.

 

source.

 

3.

Connected audio source is switched off.

3.

Switch audio source on to feed signal to

 

 

 

 

transmitter input.

 

4.

Wrong input selected.

4.

Activate the input that is actually used (see

 

 

 

 

sections 4.3.1 and 4.3.2).

No sound.

5.

INPUT control is at zero.

5.

Turn up INPUT LEVEL control (refer to sec-

 

 

 

 

tions 4.2.1 and 4.2.2)

 

6.

Volume control on audio source is set too

6.

Increase audio source volume to the point

 

 

low.

 

that transmitter switches on.

 

7.

Batteries in wireless headphones are low.

7.

Charge batteries.

 

8.

Wireless headphones are switched off.

8.

Switch wireless headphones on.

 

9.

Volume control on headphones is at zero.

9.

Set volume control to desired level.

 

10.Transmitter cannot process digital input

10.Set DVD player output to "PCM", "D-

 

 

signal.

 

PCM", or "Dolby Digital PCM". (Refer to

 

 

 

 

DVD player manual.)

 

 

 

 

 

 

1.

Connected audio source operates in mono

1.

Switch audio source to stereo mode.

Mono sound

 

mode.

 

 

 

2.

Transmitter is not correctly connected to

2.

Check cable connection between transmit-

 

 

audio source.

 

ter and audio source.

 

 

 

 

 

 

1.

Audio level at transmitter input is too low.

1.

Turn up audio source volume control

 

 

 

 

and/or INPUT LEVEL control on transmit-

Noise

 

 

 

ter.

 

2.

Input signal is noisy.

2.

Check audio source.

 

3.

Batteries in wireless headphones are low.

3.

Charge batteries.

 

 

 

 

 

 

1.

Audio level at transmitter input is too high.

1.

Turn down audio source volume control

Distorted sound

 

 

 

and/or INPUT control on transmitter.

 

2.

Batteries in wireless headphones are low.

2.

Charge batteries.

 

 

 

 

 

 

1.

Electrical appliances with poor interference

1.

Switch off any "suspicious" appliances (if

Intermodulation noise

 

protection.

 

possible).

 

2.

Audio source or sound carrier defective.

2.

Check audio source or sound carrier.

 

 

 

 

 

Headphones receive unwanted

A neighbor uses similar UHF headphones.

Set transmitter and headphones to same

transmitters

 

 

 

channel.

 

 

 

 

 

Overemphasized bass or treble range

Bass or treble control settings on audio

Readjust bass or treble controls.

 

 

source.

 

 

 

 

 

 

 

 

1.

Transmitter and headphone carrier fre-

1.

Set transmitter and headphones to same

Beep sounds heard on wireless

 

quencies do not match.

 

channel.

headphones

2.

No or weak reception.

2.

Change listening position, move closer to

 

 

 

 

transmitter.

 

 

 

 

 

 

1.

Interference from other equipment.

1.

Set transmitter and headphones to a differ-

Momentary reception dropouts

 

 

 

ent channel.

(crackling)

2.

Signal too weak due to reception distur-

2.

Change listening position, move closer to

 

 

bances.

 

transmitter.

 

 

 

 

 

DIGITAL label flashes twice, transmitter

Transmitter cannot process input signal.

Set DVD player output to "PCM", "D-

switches from digital to analog input.

 

 

 

PCM", or "Dolby Digital PCM". (Refer to

 

 

 

 

DVD player manual.)

 

 

 

 

 

20

HEARO 888 DIGITAL

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AKG Acoustics HEARO 888 specifications Troubleshooting, Problem, Possible Cause, Remedy