I am unable to connect my telephone to my computer
•Install first of all Alcatel’s PC suite
•Use “Install the connection” and perform the installation
•Check that your computer meets the requirements for Alcatel’s PC Suite installation
I am unable to download new files
•Check for free space
•Delete some files
•Select the MicroSD Card to store the files you downloaded
•Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your mobile phone is visible to other users (see page 69)
My mobile phone is dead, can’t power on
•Make sure your battery is not completely used up or damaged.
•Remove your battery, remove your SIM card then power it on again.
•Hold down # + power on/off key at same time to reset it.
ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
How to make your battery last longer
•Make sure you followed the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication
•Switch on the backlight upon request.
•Extend email
•Update news, weather info. upon demand manually or set its
•Exit Java
•Deactivate Bluethooth when not in use.
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English - CJA3120ALAAA
ALCATEL is a trademark of
and is used under license by TCT Mobile Limited.
All rights reserved © Copyright 2010
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical specification without prior notice.
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