TROUBLESHOOTING TIPS
Before calling for service, review the chart below first yourself.
Problem
Unit does not start
What to check
Make sure the dehumidifier,s plug is pushed completely into the outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full. Tank is not in the proper position.
Dehumidifier does not dry the air as it should
Did not allow enough time to remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely closed.
Room temperature is too low, below 5 C(41 F).
There is a kerosene heater or something giving off water vapor in the room.
The unit makes a loud noise when operating
Frost appears on the coils
Water on floor
E1, E2, P1 or P2 appear in the display
The air filter is clogged.
The unit is tilted instead of upright as it should be. The floor surface is not level.
This is normal. The dehumidifier has Auto defrost feature.
Hose to connector or hose connection may be loose. Intend to use the bucket to collect water, but the back drain plug is removed.
These are error codes. See the CONTROL PADS ON THE DEHUMIDIFIER section.
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