TROUBLESHOOTING TIPS

Before calling for service, review the chart below first yourself.

Problem

Unit does not start

What to check

Make sure the dehumidifier,s plug is pushed completely into the outlet.

Check the house fuse/circuit breaker box.

Dehumidifier has reached its preset level or bucket is full. Tank is not in the proper position.

Dehumidifier does not dry the air as it should

Did not allow enough time to remove the moisture.

Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier.

The humidity control may not be set low enough.

Check that all doors, windows and other openings are securely closed.

Room temperature is too low, below 5 C(41 F).

There is a kerosene heater or something giving off water vapor in the room.

The unit makes a loud noise when operating

Frost appears on the coils

Water on floor

E1, E2, P1 or P2 appear in the display

The air filter is clogged.

The unit is tilted instead of upright as it should be. The floor surface is not level.

This is normal. The dehumidifier has Auto defrost feature.

Hose to connector or hose connection may be loose. Intend to use the bucket to collect water, but the back drain plug is removed.

These are error codes. See the CONTROL PADS ON THE DEHUMIDIFIER section.

9

Page 9 Page 11
Page 10
Image 10
Alen MDF-70AE, MDF1-30AE, MDF-50AE manual Unit does not start, Dehumidifier does not dry the air as it should
Page 9 Page 11

MDF-50AE, MDF-70AE, MDF1-30AE specifications

Alen Air Purifiers have established themselves as reliable solutions for improving indoor air quality. Among the prominent models in their lineup are the MDF-50AE, MDF1-30AE, and MDF-70AE, each catering to different needs while sharing core technologies and features aimed at cultivating a healthier living environment.

The Alen MDF-50AE is designed for medium-sized spaces, making it an ideal choice for living rooms, bedrooms, or medium-sized offices. This model utilizes a powerful HEPA filtration system that traps 99.97% of airborne particles as small as 0.3 microns, including dust, pollen, pet dander, and smoke. With a CADR (Clean Air Delivery Rate) of approximately 200 cubic feet per minute, it effectively circulates and purifies air quickly, ensuring a fresh and clean atmosphere. The MDF-50AE also boasts a whisper-quiet operation, allowing users to enjoy cleaner air without disruptive noise.

Next in line is the MDF1-30AE, a compact model designed for smaller rooms or personal spaces. Weighing just a few pounds, it offers portability without sacrificing performance. This purifier also uses a HEPA filter, ensuring high-efficiency particle removal. Its design includes an intuitive interface with adjustable fan speeds, allowing users to customize their air purification experience. Ideal for bedrooms, nurseries, or small offices, the MDF1-30AE is a cost-effective solution that doesn’t compromise on quality, making it highly popular among those with limited space.

For larger areas, the MDF-70AE stands out with its enhanced capabilities. Featuring an impressive CADR rating, this model efficiently tackles larger airborne contaminants, making it ideal for open floor plans or expansive living areas. The MDF-70AE is equipped with advanced filtration technologies that not only include HEPA filters but also activated carbon layers for odor control. Its smart technology monitors air quality in real time, automatically adjusting the fan speed based on detected pollution levels.

In summary, whether it’s the MDF-50AE’s efficiency for medium spaces, the MDF1-30AE’s compact design for personal use, or the MDF-70AE’s powerful performance for large areas, Alen Air Purifiers deliver on their promise to enhance indoor air quality. Each model comes integrated with user-friendly features and advanced filter technology, ensuring that everyone can find a solution to meet their specific air purification needs.
Top Page Image Contents