Aleratec 350104 Symptoms, Corrective Actions

Specifications

Power Requirements	115 - 230 VAC Switchable
Dimensions	D: 393.7mm W: 177.8mm H: 266.7mm
(depth x width x height)	(7” x 10.5” x 15.5”)
Weight	12.8 Kilograms (28 Lbs.)

Note: Specifications subject to change without notice.

Troubleshooting

If your 1:5 HDD Cruiser is not performing as expected, refer to the symptoms below, and follow the suggested corrective action.

Symptoms	Corrective Actions
LCD Display	If the LCD display does not display any message and the
	backlight is not lit after powering on the 1:5 HDD Cruiser,
	check that the power cable is properly connected and that
	the ON/OFF switch is turned on.
Error Messages	While the system is performing an operation and the
	operation is manually terminated, an error message will
	be shown in the LCD display. This may lead to an failed
	operation and could cause the 1:5 HDD Cruiser to stop
	responding. If this happens, power the unit off, wait about
	ten (10) seconds, and then reapply power.
Hard Disk	If the 1:5 HDD Cruiser does not detect one of the hard
	disk drives, verify that the drive is properly seated in the
	drive bay.
Keypad Buttons	If pressing the keys on the front panel produces no
	response from the system, the 1:5 HDD Cruiser may still
	be busy with the previous operation. If the system idle,
	power the unit off, wait about ten (10) seconds, and then
	reapply power.
Firmware Update	The device can be updated to new versions of firmware
	via a DVD/CD drive. If unable to update the firmware,
	check that the firmware was downloaded correctly. A
	failed firmware upgrade may cause the 1:5 HDD Cruiser
	to become inoperable. If the system is working normally,
	do not attempt this operation. If the system is already
	experiencing problems, please contact Aleratec for repairs.
Startup/Shutdown	Do not power off the system while it is performing an
	operation. After a normal shutdown, wait about ten (10)
	seconds before reapplying power.

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