Specifications

TROUBLESHOOTING

Troubleshooting Index

If you experience problems while operating the Multimix 12R, please use the following table to locate possible causes and solutions before contacting Alesis Product Support or your dealer for assistance.

Symptom

Cause

Solution

The Power LED does

No power.

Check that the power

not light when the unit

 

cable is plugged in

is powered on.

 

properly.

Sound is distorted, red

Input level is too

Turn down the source

“PEAK” LED is lit.

high.

volume, or turn down

 

 

the TRIM control.

 

 

Don’t plug line level

 

 

signals into the MIC

 

 

jacks.

Sound is excessively

Input level is too

Turn up the TRIM

noisy, faders must be

low.

control.

raised to full to hear.

 

Set the source(s) to a

 

 

higher level.

Sound from effect is

AUX 2 send level is

Turn Output of effect

noisy.

too low and Stereo

device up and reduce

 

Aux Return on mixer

Aux Return level on

 

is up full.

mixer. Increase Aux

 

 

Send levels.

No audio is heard

Monitor switch is set

Set switch to "MSTR"

from PHONES or

to “TAPE”.

 

MONITOR output.

 

 

No audio on an

INSERT jack is

Check insert jack

individual channel.

connected to a

cables and device.

 

device that’s off.

 

 

TRIM level is too

Turn the TRIM control

 

low.

up.

 

MIC IN and LINE IN

Unplug one of the

 

jacks being used on

sources from the

 

the same channel.

channel.

 

Microphone requires

Turn PHANTOM

 

phantom power.

switch on (on rear

 

 

panel next to POWER)

Multimix 12R Reference Manual

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Alesis 12R manual Troubleshooting Index