Troubleshooting
Error Codes
Display | Machine | Error Description |
| Error Cause | Error Condition Exit |
“EI:xx” | All | IR Communication Errors: |
|
| Error ends after several |
:00 |
| - General communication error |
| - Communication problem | |
|
|
|
|
| seconds |
:01 |
| - Bad transmission |
| - Communication problem |
|
:02 |
| - Device timeout |
| - Communication problem |
|
:03 |
| - Invalid command code |
| - Wrong machine type |
|
:04 |
| - Expecting upload request |
| - Communication problem |
|
:05 |
| - Invalid or |
| - Wrong machine type |
|
:06 |
| - Invalid data code |
| - Wrong machine type |
|
:07 |
| - Error writing to RTC |
| - Control failure |
|
:08 |
| - Error writing to EEPROM |
| - Control failure |
|
:09 |
| - |
| - Communication problem |
|
:0A |
| - Invalid machine type |
| - Wrong machine type |
|
:0F |
| - Invalid wakeup or IR disabled |
| - Communication problem or |
|
|
|
|
| IR is disabled |
|
“EC:xx” | All | Card Reader Communication Errors: | Error ends after several | ||
:00 |
| - General communication error |
| - Communication problem | |
|
| ||||
|
| seconds (unless specified | |||
:02 |
| - Timeout error |
| - Communication problem | |
|
| differently) | |||
|
|
|
|
| |
:03 |
| - Invalid command code |
| - Wrong machine type |
|
:05 |
| - Invalid or |
| - Wrong machine type |
|
:06 |
| - Invalid data code |
| - Wrong machine type |
|
:09 |
| - Corrupted data error |
| - Communication problem |
|
:0A |
| - Invalid machine type |
| - Wrong machine type |
|
:19 |
| - No Card Reader communication |
| - Communication problem | Good communication ends |
|
|
|
|
| error |
:20 |
| - Unreadable card |
| - Bad card/dirty contacts |
|
:21 |
| - Security ID mismatch |
| - Card ID mismatch |
|
:22 |
| - Site code mismatch |
| - Card site code mismatch |
|
:23 |
| - Card maximum value exceeded |
| - Value on card over max |
|
:24 |
| - Insufficient memory on card |
| - Card’s memory full |
|
:25 |
| - Card reader malfunction |
| - Bad card reader |
|
:26 |
| - Card write error |
| - Bad card |
|
:27 |
| - Diagnostic test card write failure |
| - Bad card reader |
|
:28 |
| - Diagnostic test card read failure |
| - Bad card reader |
|
:29 |
| - Diagnostic test memory test |
| - Bad card reader |
|
|
| failure |
|
|
|
:2A |
| - Diagnostic test card interface |
| - Bad card reader |
|
|
| failure |
|
|
|
:2b |
| - Diagnostic test flash checksum |
| - Bad card reader |
|
|
| failure |
|
|
|
:2C |
| - Bad Biberon or |
| - Bad card reader |
|
|
| device |
|
|
|
:2d |
| - Firmware update failed, s/w |
| - Firmware load failed |
|
|
| intact |
|
|
|
:2E |
| - Firmware update failed, s/w not |
| - Bad firmware in reader | Loading valid FW ends error |
|
| intact |
|
|
|
:2F |
| - Firmware updated, but s/w not |
| - Bad firmware in reader | Loading valid FW ends error |
|
| intact |
|
|
|
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