Troubleshooting
Card Reader
Display | Error Description | Corrective Action |
EC:00 - x See EC:19 | See sheet on EC:19. | |
|
|
|
EC:02 | Communication | If transaction did not go through, try again. |
|
|
|
EC:03 | Invalid Command Code | If received with a cash value card, try again. Otherwise, card |
|
| contains an invalid command. |
|
|
|
EC:05 | Invalid or | Make sure data on programming card is for the current machine. |
|
|
|
EC:06 | Invalid Data Code | Make sure data on programming card is for the current machine. |
|
|
|
EC:09 | CRC error | Try again. |
|
|
|
EC:0A | Invalid machine type | Make sure data on programming card is for the current machine. |
|
| |
EC:19 - x No Card Reader Communication | See section on EC:19. | |
|
|
|
EC:20 | Unreadable card | See section on EC:20. |
|
|
|
EC:21 | Security code ID | Use a card with a security code equal to that in the machine. |
|
|
|
EC:22 | Site Code | Use a card with a site code equal to that in the machine. |
|
|
|
EC:23 | Card Max value exceeded | Use a card with a value less than the card max value programmed in |
|
| the reader. |
|
|
|
EC:24 | Insufficient memory on card | Download card contents and clear card to do further collects. |
|
|
|
EC:25 | Card reader malfunction | Try again. Card reader may need to be replaced. |
|
|
|
EC:26 | Card write error | See sheet on EC:26. |
|
|
|
EC:27 | Diagnostic test card write error | Try again. Card reader may need to be replaced. |
|
|
|
EC:28 | Diagnostic test card read error | Try again. Card reader may need to be replaced. |
|
|
|
EC:29 | Diagnostic test memory test error | Try again. Card reader may need to be replaced. |
|
|
|
EC:2A | Diagnostic test card interface error | Try again. Card reader may need to be replaced. |
|
|
|
EC:2B | Diagnostic test flash checksum error | Try again. Card reader may need to be replaced. |
|
|
|
EC:2C | Bad Biberon or | Firmware must be reloaded into reader with a Biberon. |
|
| |
EC:2D | Firmware update failed, software intact See firmware loading. | |
|
| |
EC:2E - x Firmware update failed, software not | See firmware loading. | |
| intact |
|
|
| |
EC:2F - x Firmware updated, but software not | See firmware loading. | |
| intact |
|
|
| |
EC:30 | ||
|
|
|
EC:31 | Hotlisted card inserted into the reader | Card inserted into the reader was on the hotlist. Card destroyed. |
|
|
|
NOTE: Errors marked with an "X" remain on the display until the error condition is cleared. All other errors are displayed temporarily, for approximately 2 seconds.
18 | © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT | 505942 |