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Allied Telesis AT-2973SX, AT-2973T, AT-2973T/4, AT-VNC10S - page 156

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Chapter 11: Troubleshooting

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Contents

Main NetExtreme II Adapters 1 Gigabit and 10 Gigabit Interface Cards Installation Guide Page Electrical Safety and Emissions Standards This product meets the following standards. Federal Communications Commission Interference Statement Industry Canada Translated Safety Statements Contents Page Page Page Figures Page Tabl e s Page Preface Safety Symbols Used in this Document Page Contacting Allied Telesis Page Functional Descriptions AT-2973SX AT-2973SX Adapter Physical Description AT-2973T AT-2973T Adapter Physical Description L/A 1 L/A 2 AT-2973T/4 AT-2973T/4 Adapter Physical Description AT-VNC10S AT-VNC10S Adapter Physical Description Page Features TCP Offload Engine (TOE) Internet Small Computer Systems Interface (iSCSI) Power Management Wake on LAN (WOL) Feature Adaptive Interrupt Frequency ASIC with Embedded RISC Processor Supported Operating Environments Chapter 2 Installing the Hardware Reviewing the Contents of Your Shipment Reviewing Safety Precautions Page Reviewing Cabling Requirements Pre-Installation Checklist Replacing the Bracket Page Installing a Network Adapter Card Page Page Page Installing SFP+ Transceivers in the AT-VNC10S Adapter Page Page Page Setting Up MBA in a Client Environment Enabling the MBA Driver devnum Configuring the MBA Driver Setting Up the BIOS Setting Up MBA in a Server Environment: Red Hat Linux PXE Server Page Chapter 4 Installing the Monolithic Software Driver Using the NetXtreme II Monolithic Driver Inserting the NetXtreme II Monolithic Driver in a WinPE 2.0 Image Page Configuring the Speed and Duplex Settings Page Chapter 5 Installing the NDIS2 Driver Software Page Checking Pre-installation Requirements Installing the NDIS2 Driver Software on MS-DOS Platforms Creating a Startup Disk Modifying the Startup Disk Page Installing the DOS NDIS2 Driver Software drive letter server name resource name Using Keywords for the Drivers Page Chapter 6 Installing the Linux Drivers Limitations bnx2 Driver bnx2i Driver Packaging Installing Linux Driver Software Installing the Source RPM Package redhat,OpenLinux,turbo,packages,rpm Page Building the Driver from the Source TAR File Building the bnx2 Driver Building the bnx2i Driver Load and Run Necessary iSCSI Software Components Unloading the Linux Driver Unloading the Driver from an RPM Installation Unloading the Driver from a TAR Installation Patching PCI Files (Optional) Network Installations Setting Values for Optional Properties Setting Optional Properties for the bnx2 Driver Setting Optional Properties for the bnx2i Driver Page Checking the bnx2 Driver Defaults Checking Driver Messages Page Page SCSI-ML initiated host reset (session recovery) CNIC detects iSCSI protocol violation - Fatal errors CNIC detects iSCSI protocol violation - non-FATAL, warning Driver puts a session through recovery Reject iSCSI PDU received from the target Teaming with Channel Bonding Statistics Linux iSCSI Offload Installing User Application - bnx2id Installing Open iSCSI User Applications Binding iSCSI Target to Broadcom NX2 iSCSI Transport Name Making Connections to iSCSI Targets Maximizing Offload iSCSI Connections Page Chapter 7 Installing the Windows Drivers Supported Versions of Microsoft Windows Installing the Windows Driver Software Using the Installer Page Page Page Using Silent Installation Performing a Silent Install Performing a Silent Install and Creating a Log File Performing a Silent Upgrade Performing a Silent Uninstall Performing a Silent Reinstall Removing the Device Drivers Page Chapter 8 Setting Advanced Properties Advanced Features Page Page Page Page Accessing the Advanced Tab Selecting the Advanced Tab in Windows Server 2003 Page Page Page Page Page Page Page Page Modifying the Advanced Properties Page Page Page Page Page Page Page Page Page Page Chapter 9 Installing CIM and SNMP for Manageability Installing CIM Loading the CIM Libraries Page Installing SNMP BASP Subagent BASP Extensible- Agent Loading the SNMP Libraries Page Page Chapter 10 Installing Management Applications Installing Broadcom Advanced Control Suite 3 and Related Management Applications Checking .NET Framework Requirements Using the Installer Using the Silent Install Option Performing a Silent Install from the Installer Source Folder Performing a Silent Install and Creating a Log File Performing a Silent Install from any Folder Performing a Silent Install by Feature on IA32 Platforms Performing a Silent Install by Feature on AMD64/EM64T Platforms Performing a Silent Install from Within a Batch File Modifying Management Applications Repairing Management Applications Page Page Chapter 11 Troubleshooting Checking Hardware Diagnostics Checking Port LEDs Consulting the Troubleshooting Checklist Checking Current Drivers Windows Linux Running a Cable Length Test Testing Network Connectivity Windows Linux Solving Microsoft Windows Server 2008 R2 Hyper-V Issues Single Network Adapter Teamed Network Adapters Removing the Device Drivers Upgrading from Windows Server 2000 to Windows Server 2003 Preparing an Answer File Page Solving Broadcom Boot Agent and Broadcom Advanced Server Program (BASP) Issues Page Solving Miscellaneous Issues Page Page Chapter 12 User Diagnostics Page Page Performing Diagnostics Page Page Diagnostic Test Descriptions Page Page Page Page Page Appendix A Specifications Physical Specifications Environmental Specifications Power Specifications Performance Specifications Operating Specifications 10/100/1000Base-T Twisted-Pair Port Connectors Page Appendix B Cleaning Fiber Optic Connectors Using a Cartridge-Type Cleaner Page Using a Swab