How to Obtain Service

End user customers should contact your Authorized AltiGen Dealer for service. Authorized AltiGen Dealers must follow the steps below for service:

1.Take or ship the product (shipment prepaid) to your AltiGen distributor or to AltiGen Communications, Inc.

All materials being returned to AltiGen must have an associated RMA num- ber. RMA numbers are issued by AltiGen Customer Service and can be obtained by calling 1-888-ALTIGEN (258-4436) or submit an online RMA request via the AltiGen Partner Resource Center, at http://dealer.altigen.com. AltiGen reserves the right to refuse return of any material that does not have an RMA number. The RMA number should be clearly marked on the outside of the box in which the material is being returned. For example:

Attn.: RMA # 123

AltiGen Communications, Inc.

4555 Cushing Pkwy.

Fremont, CA 94538

Upon authorization of return, AltiGen will decide whether the malfunction- ing product will be repaired or replaced.

2.To obtain warranty service, you will be required to provide:

a)The date and proof of purchase

b)Serial number of the product

c)Your name and company name

d)Your shipping address

e)A description of the problem.

3.For additional information contact your AltiGen Dealer or AltiGen Communications, Inc.

Effect of State Law

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales Outside the U.S.A.

For AltiGen Communications products sold outside of the U.S.A., contact your AltiGen Communications dealer for warranty information and services.

viIP 710 Manual

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AltiGen comm IP 710 user manual How to Obtain Service
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IP 710 specifications

The AltiGen Communications IP710 is a versatile and advanced VoIP phone designed for businesses seeking effective communication solutions. This device is part of AltiGen’s extensive product range, which emphasizes quality, reliability, and user-friendly features. The IP710 is engineered to enhance productivity and streamline collaboration in modern workplace environments.

One of the standout features of the AltiGen IP710 is its high-definition audio quality, which ensures crystal-clear voice communication. This is pivotal in business settings, where clarity can significantly impact the effectiveness of conversations. The phone is equipped with wideband audio technology, allowing it to deliver superior sound quality over standard telephony systems. Additionally, echo cancellation and noise suppression technologies enhance the user experience, making discussions more pleasant and less prone to interruptions.

The IP710 includes a large, backlit display, providing users easy access to essential information and features. The intuitive user interface supports easy navigation, enabling users to manage calls effectively. With programmable function keys, users can customize their phone according to their specific needs, facilitating quick access to frequently used features. The phone also has multiple lines and SIP account support, allowing users to handle several calls simultaneously, which is particularly beneficial for busy professionals and receptionists.

In terms of connectivity, the AltiGen IP710 is compatible with various network environments and can be easily integrated into existing IT infrastructures. Its Power over Ethernet (PoE) capability simplifies installation by eliminating the need for a separate power supply, making it flexible for deployment in diverse settings.

Security features have also been taken into account, with support for encrypted Voice over IP (VoIP) protocols, ensuring that calls remain secure and private. This is a vital consideration for organizations that handle sensitive information.

The AltiGen IP710 is designed with the modern workplace in mind, supporting various communication protocols and offering comprehensive features like call forwarding, conferencing, and voicemail. Its adaptability ensures that it can cater to the unique needs of different business models.

In summary, the AltiGen IP710 VoIP phone combines advanced audio technology, user-friendly design, and robust connectivity options, making it a valuable asset for any organization striving to enhance its communication capabilities. With its emphasis on security and flexibility, this device exemplifies innovation in business telephony.
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