Troubleshooting

IP Phone Running Messages

The following messages may be displayed in the LCD when running the IP 710:

Message

Definition

 

 

AW UNREACHABLE!

Failed to connect to the AltiGen phone server. The user

 

is trying to register the IP phone with an invalid IP

 

phone’s IP address or the AltiGen Phone Server's IP

 

address is invalid.

 

Or, the network connection is lost in offhook or connect

 

state.

 

Refer to “AltiWare is unreachable” section of

 

“Troubleshooting” on page 36.

 

 

Basic-Idle!

IP phone is operating in Basic mode.

 

Press #27 again to reactivate.

 

Check IP Phone Service

 

Verify extension is configured for dynamic.

 

 

DHCP FAIL!

Although DHCP was enabled, the IP 710 was not able to

 

receive the IP address from the DHCP server.

 

 

DUPLICATE IP!

Another device configured with the same IP address as

 

the IP phone is detected. The IP phone cannot function

 

correctly until this is corrected.

 

 

INVALID IP!

The inputted IP address is invalid.

INPUT AGAIN...

 

 

 

INVALID VAL!

During register of IP extension, an invalid response

 

(return value) returned from phone server.

 

 

NO IP ADDR!

IP 710 cannot attach an IP address due to network

 

failure.

 

 

No Network!

Phone has lost Ethernet connection.

 

 

REGISTER FAIL!

Cannot register to the AltiGen phone server.

 

 

REGISTER OKAY!

IP extension registered successfully.

 

 

40IP 710 Manual

Page 48
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AltiGen comm IP 710 user manual IP Phone Running Messages, Message Definition

IP 710 specifications

The AltiGen Communications IP710 is a versatile and advanced VoIP phone designed for businesses seeking effective communication solutions. This device is part of AltiGen’s extensive product range, which emphasizes quality, reliability, and user-friendly features. The IP710 is engineered to enhance productivity and streamline collaboration in modern workplace environments.

One of the standout features of the AltiGen IP710 is its high-definition audio quality, which ensures crystal-clear voice communication. This is pivotal in business settings, where clarity can significantly impact the effectiveness of conversations. The phone is equipped with wideband audio technology, allowing it to deliver superior sound quality over standard telephony systems. Additionally, echo cancellation and noise suppression technologies enhance the user experience, making discussions more pleasant and less prone to interruptions.

The IP710 includes a large, backlit display, providing users easy access to essential information and features. The intuitive user interface supports easy navigation, enabling users to manage calls effectively. With programmable function keys, users can customize their phone according to their specific needs, facilitating quick access to frequently used features. The phone also has multiple lines and SIP account support, allowing users to handle several calls simultaneously, which is particularly beneficial for busy professionals and receptionists.

In terms of connectivity, the AltiGen IP710 is compatible with various network environments and can be easily integrated into existing IT infrastructures. Its Power over Ethernet (PoE) capability simplifies installation by eliminating the need for a separate power supply, making it flexible for deployment in diverse settings.

Security features have also been taken into account, with support for encrypted Voice over IP (VoIP) protocols, ensuring that calls remain secure and private. This is a vital consideration for organizations that handle sensitive information.

The AltiGen IP710 is designed with the modern workplace in mind, supporting various communication protocols and offering comprehensive features like call forwarding, conferencing, and voicemail. Its adaptability ensures that it can cater to the unique needs of different business models.

In summary, the AltiGen IP710 VoIP phone combines advanced audio technology, user-friendly design, and robust connectivity options, making it a valuable asset for any organization striving to enhance its communication capabilities. With its emphasis on security and flexibility, this device exemplifies innovation in business telephony.