TH - Number of calls in queue whose queue time is greater than the service level threshold.

SL - Service level in percentage.

Not Ready - Agent is not ready to receive workgroup calls.

Basic Phone Operation

*Indicates a normal operating mode phone feature, which is available only after registering the IP 710 with the phone server and logging in as an extension.

FUNCTION

KEY SEQUENCE

 

 

 

Activity

1)

Press the Activity button.

 

2)

Use the

/

buttons to select the appropriate activity, and

 

 

press the Enter button.

 

Callers in the system are notified of the activity status when a

 

call is not answered.

 

 

 

Auto Answer

1)

Press the Menu button, select PHONE SETTING, then

 

 

select AUTO ANSWER.

 

2) Use the

/

buttons to enable/disable Auto Answer mode,

 

 

and press Enter.

3)Select AUTO ANS RING from the menu.

4)Set the number of seconds to ring before auto answer (1-20), and press Enter.

5)Select AUTO ANS DEV from the menu, then select from speaker or headset as the Auto Answer device, and press Enter.

Call Log*

1)

With the phone onhook, press the Call Log button.

 

2)

Use the / buttons to scroll to the number you want.

 

3)

Press the Enter button to dial the number.

 

The Call Log stores up to 99 incoming numbers.

IP 710 Manual 28

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AltiGen comm IP 710 user manual Basic Phone Operation, Function KEY Sequence

IP 710 specifications

The AltiGen Communications IP710 is a versatile and advanced VoIP phone designed for businesses seeking effective communication solutions. This device is part of AltiGen’s extensive product range, which emphasizes quality, reliability, and user-friendly features. The IP710 is engineered to enhance productivity and streamline collaboration in modern workplace environments.

One of the standout features of the AltiGen IP710 is its high-definition audio quality, which ensures crystal-clear voice communication. This is pivotal in business settings, where clarity can significantly impact the effectiveness of conversations. The phone is equipped with wideband audio technology, allowing it to deliver superior sound quality over standard telephony systems. Additionally, echo cancellation and noise suppression technologies enhance the user experience, making discussions more pleasant and less prone to interruptions.

The IP710 includes a large, backlit display, providing users easy access to essential information and features. The intuitive user interface supports easy navigation, enabling users to manage calls effectively. With programmable function keys, users can customize their phone according to their specific needs, facilitating quick access to frequently used features. The phone also has multiple lines and SIP account support, allowing users to handle several calls simultaneously, which is particularly beneficial for busy professionals and receptionists.

In terms of connectivity, the AltiGen IP710 is compatible with various network environments and can be easily integrated into existing IT infrastructures. Its Power over Ethernet (PoE) capability simplifies installation by eliminating the need for a separate power supply, making it flexible for deployment in diverse settings.

Security features have also been taken into account, with support for encrypted Voice over IP (VoIP) protocols, ensuring that calls remain secure and private. This is a vital consideration for organizations that handle sensitive information.

The AltiGen IP710 is designed with the modern workplace in mind, supporting various communication protocols and offering comprehensive features like call forwarding, conferencing, and voicemail. Its adaptability ensures that it can cater to the unique needs of different business models.

In summary, the AltiGen IP710 VoIP phone combines advanced audio technology, user-friendly design, and robust connectivity options, making it a valuable asset for any organization striving to enhance its communication capabilities. With its emphasis on security and flexibility, this device exemplifies innovation in business telephony.