
DISTRIBUTION AMPLIFIERS
TROUBLESHOOTING GUIDE | 10 |
∙Please make sure that the input amplitude video analog signal is less than 3V
∙Make sure to use the correct power cable with the appropriate connector for the country in which it is being used.
∙If the image quality is poor, please make sure that the proper quality of cables is used. Make sure that the cables used for input and output are
∙If a problem arises after continuous usage at higher voltage, higher temperature, and higher humidity or at other extreme environmental conditions, please correct the problem.
ALTINEX POLICY | 11 |
11.1 LIMITED WARRANTY
Altinex warrants that its products and cables are free from defects in materials under normal use and service. This warranty is limited to repairing at company’s factory any part or parts of the product, which upon company’s examination shall disclose to be, thus defective. Products shall be returned to the company with transportation charges
11.2 RETURN POLICY
It is very important to Altinex that you receive the products that you have ordered and that this product fulfills your need. In the unlikely event, that an Altinex product needs to be returned please follow the policy below:
Altinex will accept product returns for a period of 30 days from authorized Altinex dealers. Products must be returned in an unopened package.
If the product has been opened, the restocking fees will apply. For the restocking fee amount, please contact an Altinex Sales Representative.
If the product is in your possession for more than 30 days, the restocking fees will also apply.
Altinex will not accept any returns on cables or custom products.
If your product is in warranty and needs service, contact the Altinex Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service.
If your product is out of warranty and needs service, contact the Altinex Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service. The service charges will be quoted to you before the actual repairs are done.
11.3 CONTACT INFORMATION
Sales Department
Phone:714-990-2300
Fax:714-990-3303
Accounting Department
Phone:714-990-6088
Fax:714-990-5778
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