5.0 Trouble-shooting

Problem

Cause

Correction

Machine does not start

Have you pressed the

Try again.

heating after having

button completely down?

 

been switched on

Is the power on?

Check the plug of the machine.

(control lamp not alight)

 

Check the fuses of the electric installation.

No steam comes out

The handle may be defective

Check the connection between the hose

after having activated

Leak between hose coupling

coupling and the hose socket of the machine.

the release of the

and hose socket.

 

spray handle.

Machine is not switched on.

Check that both switches of the machine are

 

 

on.

No steam comes out

The handle may be defective

Check whether lamp for low water level is

during operation

 

alight. If yes, fill on water (see section 2.2).

 

Leak between hose con-

Note: Carefully unscrew the filler cap until

 

nection and hose socket

steam comes out. WAIT until the steam

 

 

pressure has left the boiler, unscrew the filler

 

 

cap and fill on water.

Steam comes out

The O-rings are worn, has

Place the O-rings in the small groove. If that

between the extension

fallen off or have been

does not help, contact ALTO in Penrith.

and the hose connection

wrongly placed

 

Steam comes out by the

Has the water filling cap been

Press down the water filling cap and tighten

water filling cap at

correctly screwed on before

it up.

top of the machine

heating?

 

 

Is the O-ring worn, has

Place the O-ring in the small groove. If that

 

fallen off or been placed

does not help, contact ALTO in Penrith.

 

wrongly ?

 

 

 

 

Should other malfunctions occur than those mentioned above, please contact ALTO in Penrith.

Customer services:

ALTO Cleaning Systems Ltd.

Phone: 01 768 868995

 

Gilwilly Industrial Estate

 

 

Penrith, Cumbria CA11 9BN

 

6.0 Warranty

Your quality product is guaranteed for 24 months from date of purchase (purchase receipt must be presented) on the following conditions:

λthat defects are attributable to flaws or defects in materials or workmanship.

(Usual wear and tear as well as misuse are not covered by the guarantee).

λthat the directions of this instruction manual have been thoroughly observed.

λthat repair has not been carried out or attempted by other than ALTO-trained service staff.

λthat only original accessories have been applied.

λthat the product has not been exposed to abuse such as knocks, bumps or frost.

λthat only water without any impurities has been used (mentioned in section 2.2 of this instruction manual).

λthat the machine has not been used for rental nor used commercially in any other way.

Repairs under this guarantee include replacement of defective parts. The machine should be handed in to the shop where it was purchased or forwarded to one of the service centres of the ALTO organisa- tion with description/specification of the fault (the guarantee repair will then be excl. of carrying charges and packaging).

Any other repair of the machine (if the warranty terms have not been respected) will be invoiced. (I.e. malfunctions due to Possible Causes mentioned in section 5.0 Troubleshooting Chart of the instruction manual).

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Alto-Shaam STC 2000, STC 3000 instruction manual Trouble-shooting, Warranty

STC 2000, STC 3000 specifications

The Alto-Shaam STC 2000 and STC 3000 are state-of-the-art holding cabinets designed to enhance foodservice operations. Renowned for their advanced technologies and robust features, these models are pivotal in maintaining food quality while ensuring efficiency in the kitchen.

One of the standout features of the STC series is its patented Halo Heat technology. This innovative heating method surrounds food with gentle, radiant heat rather than relying on traditional air circulation. As a result, food retains its moisture and flavor without drying out, a crucial aspect for maintaining quality in high-volume settings. The STC 2000 and STC 3000 are capable of holding various food items, from roasted meats to delicate pastries, without compromising texture or taste.

Both models offer customizable temperature settings, allowing operators to adjust the heat according to specific menu requirements. The temperature range typically spans from 60°F to 200°F, providing flexibility for various holding needs. Moreover, the precise temperature control is aided by a digital display, ensuring that staff can monitor and adjust settings with ease.

Energy efficiency is another hallmark of the STC series. Constructed with high-quality insulated walls, these cabinets minimize heat loss, ensuring that less energy is consumed during operation. This not only contributes to lower energy bills but also aligns with sustainability efforts in modern foodservice operations.

In terms of capacity, both the STC 2000 and STC 3000 are built to accommodate different volumes. The STC 2000 is engineered for smaller operations, while the STC 3000 caters to higher demand, boasting a larger capacity that can hold even more trays. Both units come equipped with adjustable shelving, allowing for optimal organization of food items.

Safety features are integrated into both models, including a self-closing door and an automatic shut-off mechanism, which enhance operational safety and reduce the risk of overheating. The durable construction of these cabinets ensures longevity and reliability, capable of standing up to the rigors of a busy kitchen environment.

In summary, the Alto-Shaam STC 2000 and STC 3000 holding cabinets are exemplary in their ability to balance quality, efficiency, and capacity. With advanced Halo Heat technology, energy-efficient design, and customizable features, they are invaluable assets for any foodservice operation looking to maintain optimal food quality while simplifying their workflows.