Alto-Shaam STC 2000 Trouble-shooting, Warranty, Problem, Cause, Correction, heating after having

5.0 Trouble-shooting

Problem	Cause	Correction
Machine does not start	Have you pressed the	Try again.
heating after having	button completely down?
been switched on	Is the power on?	Check the plug of the machine.
(control lamp not alight)		Check the fuses of the electric installation.
No steam comes out	The handle may be defective	Check the connection between the hose
after having activated	Leak between hose coupling	coupling and the hose socket of the machine.
the release of the	and hose socket.
spray handle.	Machine is not switched on.	Check that both switches of the machine are
		on.
No steam comes out	The handle may be defective	Check whether lamp for low water level is
during operation		alight. If yes, fill on water (see section 2.2).
	Leak between hose con-	Note: Carefully unscrew the filler cap until
	nection and hose socket	steam comes out. WAIT until the steam
		pressure has left the boiler, unscrew the filler
		cap and fill on water.
Steam comes out	The O-rings are worn, has	Place the O-rings in the small groove. If that
between the extension	fallen off or have been	does not help, contact ALTO in Penrith.
and the hose connection	wrongly placed
Steam comes out by the	Has the water filling cap been	Press down the water filling cap and tighten
water filling cap at	correctly screwed on before	it up.
top of the machine	heating?
	Is the O-ring worn, has	Place the O-ring in the small groove. If that
	fallen off or been placed	does not help, contact ALTO in Penrith.
	wrongly ?

Should other malfunctions occur than those mentioned above, please contact ALTO in Penrith.

Customer services:	ALTO Cleaning Systems Ltd.	Phone: 01 768 868995
	Gilwilly Industrial Estate
	Penrith, Cumbria CA11 9BN

6.0 Warranty

Your quality product is guaranteed for 24 months from date of purchase (purchase receipt must be presented) on the following conditions:

λthat defects are attributable to flaws or defects in materials or workmanship.

(Usual wear and tear as well as misuse are not covered by the guarantee).

λthat the directions of this instruction manual have been thoroughly observed.

λthat repair has not been carried out or attempted by other than ALTO-trained service staff.

λthat only original accessories have been applied.

λthat the product has not been exposed to abuse such as knocks, bumps or frost.

λthat only water without any impurities has been used (mentioned in section 2.2 of this instruction manual).

λthat the machine has not been used for rental nor used commercially in any other way.

Repairs under this guarantee include replacement of defective parts. The machine should be handed in to the shop where it was purchased or forwarded to one of the service centres of the ALTO organisa- tion with description/specification of the fault (the guarantee repair will then be excl. of carrying charges and packaging).

Any other repair of the machine (if the warranty terms have not been respected) will be invoiced. (I.e. malfunctions due to Possible Causes mentioned in section 5.0 Troubleshooting Chart of the instruction manual).

9