i n s t a l l a t i o n

error codes

error

error call out in display

description of error

possible cause

code

 

 

 

 

 

 

 

e34

Steam Generator Drain

Water level in steam

— Scale build up inside the steam generator

 

Pump Fault

generator does not drop

drain pump .

 

 

during cleaning program

— Scale build up inside the steam generator affecting

 

 

 

water level probes .

 

 

 

— Generator drain pump is faulty .

 

 

 

— Connection issue at drain pump .

 

 

 

— No output to pump from relay board.

 

 

 

 

e36

Steam Temperature high

Oven cavity temperature is

— Water supply is shut off .

 

 

too high when operating in

— Low water pressure .

 

 

a steam mode or cleaning

— Wiring or connection issue .

 

 

program

— Water injection pipe obstructed .

 

 

 

— Water fl ow control valve plugged or defective .

 

 

 

— Dual solenoid valve Y-1 obstructed or defective .

 

 

 

— No output to solenoid valve form relay board.

 

 

 

 

e51

No Water In Boiler

Water inside steam generator

— Water supply is shut off .

 

 

does not reach low water

— Low water pressure .

 

 

level

— Generator drain cap missing or loose .

 

 

 

— Generator drain pump is not sealing .

 

 

 

— Generator drain pump elbow leaking .

 

 

 

— Faulty or scaled water level probe .

 

 

 

— Faulty or plugged dual solenoid valve assembly .

 

 

 

— Wiring or connection issue .

 

 

 

— No output to dual solenoid from relay board.

 

 

 

 

e53

Fan Motor high

Fan motor too hot

— Exhaust hood is not operating properly .

 

Temperature

 

— Check LED fl ashes on the Motor Control .

 

 

 

see motor control error code list .

 

 

 

— Connection Issue on hall Effect sensor .

 

 

 

— Fan wheel is not operating .

 

 

 

— hall sensor does not detect motor rotation .

 

 

 

 

e54

Fan Motor 2 high

20•20 lower fan motor too hot

— Exhaust hood is not operating properly .

 

Temperature

 

— Check LED fl ashes on the Motor Control .

 

 

 

see motor control error code list .

 

 

 

— Connection Issue on hall Effect sensor .

 

 

 

— Fan wheel is not operating .

 

 

 

— hall sensor does not detect motor rotation .

 

 

 

 

e55

Vent Not Open

browning valve does not open

— Alignment issue between motor cam and vent

 

 

 

motor safety switch (micro switch) .

 

 

 

— Fault vent valve (motor) .

 

 

 

— Fault vent valve safety switch (micro switch) .

 

 

 

— Wiring or connection problem .

 

 

 

 

continued on next page

Combitouch® ES series • electric INSTALLATION MANUAL • 32..

Page 34
Image 34
Alto-Shaam 1018, VHes-10, VHes-5, 1220, 610, 714, 1010, 2020, COMBITHERM COMBINATION Oven / Steamer ES electric combitouch E51

1018, 2020, 1010, COMBITHERM COMBINATION Oven / Steamer ES electric combitouch, 714 specifications

Alto-Shaam is known for its innovative cooking and holding equipment designed for the foodservice industry, and their VHes product line is no exception. This range includes models VHes-10, VHes-5, 1220, 610, and 714, each built with unique features and advanced technologies to meet the demands of modern kitchens.

The VHes-10 and VHes-5 models are equipped with Alto-Shaam’s exclusive Halo Heat technology, which provides precise temperature control and ensures even heat distribution. This technology gently holds food at the perfect serving temperature without drying it out, enhancing both flavor and texture. These models also feature Energy Star certification, reflecting their energy-efficient design, which helps kitchens reduce operational costs while supporting sustainability goals.

The VHes-10 boasts a larger capacity, capable of accommodating more food items, while the VHes-5 is designed for smaller operations or limited spaces, providing versatility in the kitchen. Both models come with digital control panels for easy temperature adjustments and monitoring, ensuring that chefs can maintain optimal conditions at all times.

Moving on to the 1220, 610, and 714 models, these units cater to diverse holding needs within foodservice operations. Each model is designed to be user-friendly, with clear digital displays and intuitive controls that allow chefs to quickly set and adjust holding temperatures. The 1220 model is particularly popular for its spacious design, which supports larger quantities of food, making it ideal for bustling kitchens and catered events.

The 610 and 714 models are engineered for flexibility, allowing operators to effectively manage their food items in various settings. Their compact sizes combined with smart technology make them an excellent choice for both front-line service environments and back-of-house operations. Notably, all these models support multiple food types, enabling establishments to hold everything from vegetables to protein dishes without compromising quality.

In summary, Alto-Shaam’s VHes series, including the VHes-10, VHes-5, 1220, 610, and 714, integrates cutting-edge technologies such as Halo Heat and efficient designs into versatile equipment. With an emphasis on energy savings, precise temperature control, and user convenience, these models are vital for any foodservice operation seeking to elevate their food holding and serving capabilities.