| Troubleshooting |
| temperature should be between 0° to 2° F |
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| PROBLEM | POSSIBLE CAUSES |
| WHAT TO DO |
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| Ice forms in inlet | Water pressure is low. |
| Water pressure must be between 35 to 100 pounds per |
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| tube to ice maker |
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| square inch to function properly. |
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| A minimum pressure of 35 pounds per square inch is |
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| recommended for refrigerators with water filters. |
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| Saddle valve not open completely. |
| Open saddle valve completely. |
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| Freezer temperature is too high. |
| See Temperature Controls pages 8 and 9. Freezer |
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| Refrigerator is | Plastic tubing was used to complete |
| The manufacturer recommends using copper tubing for |
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| leaking water | water connection. |
| installation. Plastic is less durable and can cause |
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| leakage. The manufacturer is not responsible for |
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| property damage due to improper installation or |
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| water connection. |
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| Improper water valve was installed. |
| See Connecting the Water Supply pages 4 and 5. Self- |
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| piercing and 3⁄16" saddle valves cause low water pressure |
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| and may clog the line over time. The manufacturer is |
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| not responsible for property damage due to |
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| improper installation or water connection. |
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| Water flow is | Water pressure is low. |
| Water pressure must be between 35 to 100 pounds per |
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| slower than normal |
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| square inch to function properly. A minimum pressure |
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| of 35 pounds per square inch is recommended for |
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| refrigerators with water filters. |
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| Saddle valve not open completely. |
| Open saddle valve completely. |
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| Improper water valve was installed. |
| See Connecting the Water Supply pages 4 and 5. Self- |
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| piercing and 3⁄16" saddle valves cause low water pressure |
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| and may clog the line over time. The manufacturer is |
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| not responsible for property damage due to |
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| improper installation or water connection. |
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| Copper tubing has kinks. |
| Turn off water supply and remove kinks. |
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| If kinks cannot be removed, replace tubing. |
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| Water filter is clogged or needs to be |
| Change water filter (see page 18). |
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| changed. |
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| Water valve not opened completely. |
| Open water valve completely and check for leaks. |
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| The minimum flow at dispenser is approximately |
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| 10 fluid ounces in nine seconds with a new filter in |
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| place or approximately 10 fluid ounces in five seconds |
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| without a filter. |
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| Dispenser water | Refrigerator has been recently installed. |
| Allow approximately 12 hours for water in holding tank |
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| is not cold | Water supply in holding tank has been |
| to chill. |
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| depleted. |
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| Water has settled into water lines |
| Discard first glass of water and refill. |
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| outside holding tank and has warmed to |
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| room temperature. |
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| Water appears | Air or air bubbles in water. |
| This is normal when first using the dispenser and will |
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| cloudy |
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| disappear with use. |
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| Particles in water | Carbon dust from water filter cartridge. |
| Initial water ejected through cartridge may contain |
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| and/or ice cubes |
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| harmless carbon dust flushed from cartridge. |
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| Particles are safe for consumption. |
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| Will disappear after the first few uses. |
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| Concentrations of minerals in water will |
| Particles are not harmful and naturally occur in water |
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| form particles when water becomes |
| supplies. |
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| frozen and melts. |
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