Trouble Shooting
Today’s refrigerators have new features and are more energy efficient. Foam insulation is very energy efficient and has
NOISE 
excellent insulating capabilities, however, foam insulation is not as sound absorbent. As a result, certain sounds may be unfamiliar. In time, these sounds will become familiar. Please refer to this information before calling service.
TOPIC | POSSIBLE CAUSE | SOLUTION |
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Clicking | Freezer control (A) clicks when starting or | Normal operation |
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| stopping compressor. |
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| Defrost timer (B) sounds like an electric | Normal operation |
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| clock and snaps in and out of defrost |
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Air rushing or | Freezer fan (C) and condenser fan (D) | Normal operation |
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whirring | make this noise while operating. |
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Gurgling or | Evaporator (E) and heat exchanger (F) | Normal operation |
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boiling sound | refrigerant makes this noise when flowing. |
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Thumping | Ice cubes from ice maker(some models) | Normal operation |
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| drop into ice bucket (G). |
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| C |
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Vibrating noise | Compressor (H).makes a pulsating sound | Normal operation | J |
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| while running. |
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| Refrigerator is not level. | See Installation | A | I |
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| Instructions for details on |
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| how to level your unit. |
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Buzzing | Ice maker water valve (I) hookup (some | Normal operation |
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| models) buzzes when ice maker fills with |
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| water. |
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Humming | Ice maker (J) is in the ‘on’ position without | Stop sound by raising ice | F |
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| water connection. | maker arm to ‘off’ position. |
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| See Automatic Ice Maker |
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| section in your owner’s |
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| manual for details. |
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| Compresser (H).can make a high pitched | Normal operation |
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| hum while operating. |
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Hissing or | Defrost heater(K) hisses, sizzles, or pops | Normal operation |
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popping | when operational. |
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OPERATION
Freezer control | Refrigerator is in defrost mode. | Normal operation Wait 40 minutes to see if refrigerator | |
and lights are on, |
| restarts. | |
but compressor |
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is not operating. |
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Crisper drawer | Control settings are too low. | See section on Crisper drawer to adjust controls. | |
temperature is |
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Freezer controls are set too low. | See controls section in owner’s manual on how to adjust | ||
too warm | |||
| your controls. | ||
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| Drawer is improperly positioned. | See section on Crisper drawer to verify drawer positioning. | |
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Refrigerator does | Refrigerator is not plugged in. | Plug in unit. | |
not operate |
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Freezer control is not on. | See section on controls in your owner’s manual. | ||
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| Fuse is blown, or circuit breaker needs | Replace any blown fuses. Check circuit breaker and reset if | |
| to be reset. | necessary. | |
| Power outage has occurred | Call local power company listing to report outage. | |
Refrigerator still | Unit is malfunctioning. | Unplug refrigerator and transfer food to another unit. If | |
won’t operate |
| another unit is not available, place dry ice in freezer section | |
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| to preserve food. Warranty does not cover food loss . | |
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| Contact service for assistance. | |
Food temperature | Condenser coils are dirty. | Clean according to cleaning instructions in your owner’s | |
is too cold |
| manual. | |
| Refrigerator or freezer controls are set | See controls section in owner’s manual on how to adjust | |
| too high. | your controls. |
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