Trouble Shooting
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TOPIC | POSSIBLE CAUSE | SOLUTION | |||
Food temperature | Door is not closing properly. |
| Refrigerator is not level. See How to Level Your Refrigerator for | ||
appears too warm |
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| details on how to level your unit. | ||
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| Check gaskets for proper seal. Clean, if necessary, according to |
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| cleaning instructions in owner’s manual. |
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| Check for internal obstructions that are keeping door from |
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| closing properly (i.e. improperly closed drawers, ice buckets, |
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| oversized or improperly stored containers or foodstuffs, etc.). |
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| Controls need to be adjusted. |
| See the controls section in your for assistance in how to adjust |
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| your controls. |
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| Condenser coils are dirty. |
| Clean according to cleaning instructions in your owner’s manual. |
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| Rear air grille is blocked. |
| Check the positioning of food items in refrigerator to make sure |
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| grille is not blocked. Rear air grilles are located under crisper |
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| drawers. |
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| Door has been opened frequently, or |
| Reduce time door is open. Organize food items efficiently to |
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| has been opened for long periods of |
| assure door is open for as short a time as possible. |
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| time. |
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| Allow interior environment to adjust for period the door has been | |
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| open. |
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| Food has recently been added. |
| Allow time for |
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| freezer temperature. |
Refrigerator has an odor | Compartment is dirty or has odor- |
| Refer to Hints and Care in this owner’s manual for odor removal | ||
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| causing food. |
| instructions. |
Water droplets form on | Check gaskets for proper seal. |
| Clean, if necessary, according to cleaning instructions in | ||
outside of refrigerator |
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| owner’s manual. | ||
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| Humidity levels are high. |
| Normal during times of high humidity. |
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| Controls require adjustment |
| See the controls section in your Owner’s Manual for assistance |
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| in how to adjust your controls. |
Water droplets form on | Humidity levels are high or door has |
| See the controls section in your Owner’s Manual for assistance | ||
inside of refrigerator | been opened frequently. |
| in how to adjust your controls. | ||
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| Reduce time door is open. Organize food items efficiently to |
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| Check gaskets for proper seal. |
| assure door is open for as short a time as possible. |
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| Clean, if necessary, according to cleaning instructions in |
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| owner’s manual. |
Refrigerator or ice maker | Normal operation |
| Refer to noise section of troubleshooting guide in owner’s | ||
make unfamiliar sounds or |
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| manual. | ||
seems too loud |
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Crisper drawers do not | Contents of drawer, or positioning of |
| Reposition food items and containers to avoid interference with | ||
close freely | items in the surrounding compartment |
| the drawers. | ||
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| could be obstructing drawer |
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| Drawer is not in proper position |
| See section Crisper drawer section for proper placement. |
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| Refrigerator is not level. |
| See How to Level Your Refrigerator for details on how to level |
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| your unit. |
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| Drawer channels are dirty or need |
| Clean drawer channels with warm, soapy water. Rinse and dry |
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| treatment. |
| thoroughly. |
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| Apply a thin layer of petroleum jelly to drawer channels. |
Refrigerator runs too | Doors have been opened frequently or |
| Reduce time door is open. Organize food items efficiently to | ||
frequently | have been opened for long periods of |
| assure door is open for as short a time as possible. | ||
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| time. |
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| Allow interior environment to adjust for period the door has been | |
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| open. |
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| Humidity or heat in surrounding area is |
| Normal operation |
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| high. |
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| Food has recently been added. |
| Allow time for |
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| freezer temperature. |
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| Unit is exposed to heat by |
| Evaluate your unit’s environment. Unit may need to be moved to |
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| environment or by appliances nearby. |
| run more efficiently. |
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| Condenser coils are dirty. |
| Clean according to cleaning instructions in your owner’s |
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| manual. |
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