Trouble Shooting

OPERATION

 

 

 

 

 

 

 

 

 

TOPIC

POSSIBLE CAUSE

SOLUTION

Food temperature

Door is not closing properly.

 

Refrigerator is not level. See How to Level Your Refrigerator for

appears too warm

 

 

details on how to level your unit.

 

 

 

 

 

 

 

 

 

 

 

Check gaskets for proper seal. Clean, if necessary, according to

 

 

 

 

 

cleaning instructions in owner’s manual.

 

 

 

 

 

 

 

 

 

 

 

Check for internal obstructions that are keeping door from

 

 

 

 

 

closing properly (i.e. improperly closed drawers, ice buckets,

 

 

 

 

 

oversized or improperly stored containers or foodstuffs, etc.).

 

 

 

 

 

 

 

 

 

Controls need to be adjusted.

 

See the controls section in your for assistance in how to adjust

 

 

 

 

 

your controls.

 

 

 

Condenser coils are dirty.

 

Clean according to cleaning instructions in your owner’s manual.

 

 

 

Rear air grille is blocked.

 

Check the positioning of food items in refrigerator to make sure

 

 

 

 

 

grille is not blocked. Rear air grilles are located under crisper

 

 

 

 

 

drawers.

 

 

 

Door has been opened frequently, or

 

Reduce time door is open. Organize food items efficiently to

 

 

 

has been opened for long periods of

 

assure door is open for as short a time as possible.

 

 

 

time.

 

 

 

 

 

 

Allow interior environment to adjust for period the door has been

 

 

 

 

 

open.

 

 

 

 

 

 

 

 

 

Food has recently been added.

 

Allow time for recently-added food to reach refrigerator or

 

 

 

 

 

freezer temperature.

Refrigerator has an odor

Compartment is dirty or has odor-

 

Refer to Hints and Care in this owner’s manual for odor removal

 

 

 

causing food.

 

instructions.

Water droplets form on

Check gaskets for proper seal.

 

Clean, if necessary, according to cleaning instructions in

outside of refrigerator

 

 

owner’s manual.

 

 

 

Humidity levels are high.

 

Normal during times of high humidity.

 

 

 

Controls require adjustment

 

See the controls section in your Owner’s Manual for assistance

 

 

 

 

 

in how to adjust your controls.

Water droplets form on

Humidity levels are high or door has

 

See the controls section in your Owner’s Manual for assistance

inside of refrigerator

been opened frequently.

 

in how to adjust your controls.

 

 

 

 

 

Reduce time door is open. Organize food items efficiently to

 

 

 

Check gaskets for proper seal.

 

assure door is open for as short a time as possible.

 

 

 

 

 

Clean, if necessary, according to cleaning instructions in

 

 

 

 

 

owner’s manual.

Refrigerator or ice maker

Normal operation

 

Refer to noise section of troubleshooting guide in owner’s

make unfamiliar sounds or

 

 

manual.

seems too loud

 

 

 

Crisper drawers do not

Contents of drawer, or positioning of

 

Reposition food items and containers to avoid interference with

close freely

items in the surrounding compartment

 

the drawers.

 

 

 

could be obstructing drawer

 

 

 

 

 

 

 

 

 

 

 

Drawer is not in proper position

 

See section Crisper drawer section for proper placement.

 

 

 

Refrigerator is not level.

 

See How to Level Your Refrigerator for details on how to level

 

 

 

 

 

your unit.

 

 

 

Drawer channels are dirty or need

 

Clean drawer channels with warm, soapy water. Rinse and dry

 

 

 

treatment.

 

thoroughly.

 

 

 

 

 

Apply a thin layer of petroleum jelly to drawer channels.

Refrigerator runs too

Doors have been opened frequently or

 

Reduce time door is open. Organize food items efficiently to

frequently

have been opened for long periods of

 

assure door is open for as short a time as possible.

 

 

 

time.

 

 

 

 

 

 

Allow interior environment to adjust for period the door has been

 

 

 

 

 

 

 

 

 

 

open.

 

 

 

Humidity or heat in surrounding area is

 

Normal operation

 

 

 

high.

 

 

 

 

 

 

 

 

 

 

 

Food has recently been added.

 

Allow time for recently-added food to reach refrigerator or

 

 

 

 

 

freezer temperature.

 

 

 

 

 

 

 

 

 

Unit is exposed to heat by

 

Evaluate your unit’s environment. Unit may need to be moved to

 

 

 

environment or by appliances nearby.

 

run more efficiently.

 

 

 

 

 

 

 

 

 

Condenser coils are dirty.

 

Clean according to cleaning instructions in your owner’s

 

 

 

 

 

manual.

 

 

 

 

 

 

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Amana Bottom-Freezer Refrigerator owner manual Refrigerator has an odor