Troubleshooting

Problem and/or Possible Cause

Solution

 

 

All LEDs are off and the UPS is wired to input utility power

 

 

The UPS is shut down or the battery is

None: The UPS will restart automatically when utility power is restored and

discharged from an extended outage.

the battery has a sufficient charge.

 

 

The Overload LED is illuminated and the UPS emits a sustained alarm tone

 

 

The UPS is overloaded.

The connected equipment exceeds the specified “maximum load” as defined

 

in Specifications listed on the rating label located on the UPS.

 

The alarm remains on until the overload is removed. Disconnect nonessential

 

equipment from the UPS to eliminate the overload condition.

 

The UPS continues to supply power as long as it is online and the circuit

 

breaker does not trip; the UPS will not provide power from batteries in the

 

event of a utility voltage interruption.

 

 

The Replace Battery/Battery Disconnected LED is illuminated

 

 

The Replace Battery/Battery

Check that the battery connectors are fully engaged.

Disconnected LED flashes and a short

 

beep is emitted every two seconds to

 

indicate the battery is disconnected.

 

 

 

Weak battery

Allow the battery to recharge for 24 hours and perform a self-test. If the

 

problem persists after recharging, replace the battery.

 

 

Failure of a battery self-test: Replace

Allow the battery to recharge for 24 hours. Perform the self-test procedure to

Battery/Battery Disconnected LED

confirm the replace battery condition. The alarm stops and the LED clears if

illuminates and the UPS emits short

the battery passes the self-test.

beeps for one minute. The UPS repeats

If the battery fails again, it must be replaced. The connected equipment is

the alarm every five hours.

unaffected.

 

 

 

The input circuit breaker trips

 

 

 

The connected equipment exceeds the

Unplug all nonessential equipment from the UPS.

specified “maximum load” as defined

Reset the circuit breaker.

in Specifications listed on the rating

 

label located on the UPS.

 

 

 

The AVR Boost or AVR Trim LEDs are illuminated

 

 

The system is experiencing very high or

Have a qualified service personnel check your facility for electrical

low utility voltage.

problems. If the problem persists, contact the utility company for further

 

assistance.

 

 

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American Power Conversion 1609 Replace Battery/Battery Disconnected LED is illuminated, Input circuit breaker trips