American Standard 2480.216, 2779.516 Troubleshooting, Rancho Viejo Road San Juan Capistrano, CA

Models: 2476.516 2476.216 2479.216 2479.516 2566.216 2480.516 2480.216 2484.516 2484.216 2778.516 2779.516

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TROUBLESHOOTING

14

For troubleshooting information please contact:30800 Rancho Viejo Road LIFT ARM

FIRST

IMPORTANT: Always clear sand and rust from system.

Make sure water supply is off. Remove valve TOP by lifting arm and rotating top and arm 1/8 turn counterclockwise, pressing down slightly on cap.

While holding a container over the uncapped VALVE to prevent splashing, turn water supply on and off a few times. Leave water supply off.

Replace TOP by engaging lugs and rotating 1/8 turn clockwise. MAKE CERTAIN TIP IS TURNED TO THE LOCKED POSITION. VALVE MAY NOT TURN ON IF TOP IS NOT FULLY TURNED TO THE LOCKED POSITION.

TROUBLESHOOTING

IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK SLOWLY, repeat Step 13.

IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF NON-USE, it is a signal you are wasting water because:

• The flush valve is leaking because it's worn, dirty or misaligned with tank ball or flapper (replace with a new flapper).

IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF TANK WATER IS SLOW after valve has been in use for some time, Fluidmaster Model 242 Replacement Seal may be needed.

Go to our website at www.fluidmaster.com for more solutions to toilet problems.

For troubleshooting information please contact:

30800 Rancho Viejo Road

San Juan Capistrano, CA 92675

(949)728-2000 (800) 631-2011 www.fluidmaster.com

GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.

Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall not be responsible or liable for any damages caused by products used with Fluidmaster valves that were not manufactured by Fluidmaster, Inc.

© 2001 Fluidmaster, Inc.

® Registered trademark of Fluidmaster, Inc.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

Does not flush

a. Water supply valve closed.

a. Open valve and allow water to fill tank.

 

b. Supply line blocked.

b. Shut off water supply, disconnect supply line and inspect all gaskets and

 

 

washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 14)

 

c. Sand or debris lodged in water control.

c. Shut off water supply. Remove cap and clean as per Step 14.

 

 

 

Poor or sluggish flush

a. Bowl water level too low.

a. Check that water level is set to correct height in tank, also verify the flush

 

 

valve adjustments are set as per Step 10.

 

b. Supply valve partly closed.

b. Open supply valve fully. Be sure that proper supply tube size is used.

 

c. Partially clogged trapway and/or drain pipe and/or vent.

c. Remove obstruction. Consult a plumber if necessary.

 

d. Supply pressure too low.

d. Normal supply pressure must be at least 20 psi.

 

 

 

Toilet leaks

a. Poor supply line connection.

a. Review Step 9 of installation procedure.

 

b. Poor bowl to tank/floor connection.

b. Review Step 4 through 7 of installation procedure.

 

 

 

Toilet does not shut off

a. Flush valve seat and/or rubber seal worn or deformed.

a. Shut off water supply. Replace flush valve or flush valve silicone seal.

 

b. Sand or debris lodged in water control.

b. Shut off water supply. Remove cap and clean per Step 14.

 

 

 

AS AMERICA, INC. (“AMERICAN STANDARD”) TWO YEAR LIMITED WARRANTY

If inspection of this AS America, Inc. (”American Standard”) plumbing product, within two years after its initial installation, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.

This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American

Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.,

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 442-1902 www.americanstandard-us.com

In Canada:

In Mexico:

American-Standard,

Customer Service Manager

2480 Stanfield Rd.,

Ideal Standard, S.A. de C.V.

Mississauga, Ontario

Via Morelos #330

Canada L4Y 1S2

Col. Santa Clara

Toll Free: (800) 387-0369

Ecatepec 55540 Edo. Mexico

www.americanstandard.com.mx

www.americanstandard.ca

 

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7301144-100 Rev. F

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American Standard 2480.216 Rancho Viejo Road San Juan Capistrano, CA, Troubleshooting Guide, 7301144-100Rev. F