General Service information

• Volts times Amps = Watts

• Element Cycling:

• Watts divided by Volts = Amps

Most two-element water heaters are non-

• Replacement Elements:

simultaneous. In other words, only one element

operates at a time.

 

Use replacement elements that are rated at the

If the upper element fails, the customer will lose hot

same wattage, voltage and shape indicated on

water. (Power switches to the lower element only

the heater model and rating plate. Installing an

after the water at the top of the tank is heated.) If

element with a higher voltage rating or wattage

the lower element or thermostat fails, the customer

output may create a safety hazard. (It could

should still have hot water in the top 1/3 of the tank.

overload the heater wiring, the supply wiring, or the

 

fusing.) Installing an element with a lower wattage

Also, with two-element water heaters, the lower

or voltage rating will reduce performance.

element and thermostat will cycle more frequently

Also, select replacement elements with the most

than the upper element and thermostat. For this

reason, the lower element will normally accumulate

surface area (low watt density) available for your

lime faster and fail more often than the upper

water heater. By spreading the heat of the element

element. This increased cycling also causes

over a greater area, the lime (calcium) buildup rate

lower thermostats to fail more often than upper

should be reduced.

thermostats.

 

Elements constructed of Incoloy are much more

 

durable than zinc-coated copper elements.

 

Routine Preventive Maintenance

At least monthly, a visual inspection should be made of the following:

Air Filter (Remove and inspect, clean if needed, and reinstall).

Condensate drain pan and condensate lines.

The lower metal drain pan for standing water which may indicate a clogged condensate drain pan, condensate lines, or plumbing leak.

Leaking or damaged water piping.

Presence of corrosive materials in the installation area.

Presence of combustible materials near the water heater.

After servicing this water heater, check to make sure it is working properly, see “Operational Overview/Initial Start Up” (p.12)

IMPORTANT: If you lack the necessary skills required to properly perform this visual inspection, you should not proceed, but get help from a qualified person.

Cleaning/Replacing the Air Filter

Air Filter Cleaning/Replacement

IMPORTANT: Before attempting to clean or replace the air filter, press the power button to place the water heater in Standby Mode and turn-off power to the water heater at the circuit breaker/fuse box.

1.Locate the screw securing the filter panel to the heat pump shroud and remove it.

2.Remove (slide) the filter from the unit.

3.If you are replacing the filter, skip to step 4. To clean the filter, use a vacuum with a hose attachment to remove any dust or debris.

4.Place the new or cleaned filter into the filter panel and secure the filter to the shroud with the screw loosened earlier. Use the slots for guides when inserting the filter into the water heater and replace the screws.

5.Restore power to the water heater and press the power button to turn the water heater on. NOTE: The water heater will conduct a system diagnostic prior to operation.

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American Water Heater RESIDENTIAL HYBRID ELECTRIC HEAT PUMP WATER HEATER General Service information, Replacement Elements

RESIDENTIAL HYBRID ELECTRIC HEAT PUMP WATER HEATER, HPE10260H045DV, HPE10280H045DV specifications

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