Standard - AT1302, AT2002, AT2402, AT2702

TROUBLESHOOTING GUIDE

Check the following guide for a possible correction to a problem before contacting customer service. Check FAQ at our website: www.apexdigitalinc.com.

Symptoms

Correction

 

 

No power

Connect the power plug into the wall outlet securely.

 

 

No picture

Verify the connection from the DVD/VCR video output to the TV video input is

secure.Then switch TV to the appropriate Video mode.

 

 

Verify coaxial cable from antenna is connected to RF IN.

 

 

 

Connect the audio cables into the terminals securely.

 

Verify the connection from the DVD/VCR audio output to the TV audio input.

No sound

Then switch to the appropriate mode on the receiver. Refer to your audio amp-

 

 

lifier owner's manual.

 

Mute feature may be enabled.

 

 

 

Check whether your receiver is set to the TV mode.

 

Check whether the antenna is well connected to the TV receiver.

No TV signal

Unplug the TV from the wall for 30 seconds, then plug in and try again.

 

 

Unplug the antenna connection from the back of the TV, unplug the TV from

 

the wall, wait 30 seconds, then try again.

 

 

Stripe or purple interfe-

Interference may come from high frequency sources such as a broadcasting

rence appears in the

station, poor ground connection in cable used, or non shielded audio speakers

screen.

too close to the picture tube.

 

 

Picture becomes

Check the antenna lead wire to see if it has open circuit or not.

Check the connection of antenna lead wire to the TV set input.

snowy.

Check whether there is any damage to antenna.

 

 

 

 

Change the direction of antenna to minimize the multi image.

Picture with multi-image

The video frequency radiated from TV station can be reflected by tall buildings,

 

 

high tower, etc.

 

Make sure the Air/Cable setting is correct.

TV channel not received

Channel may be locked with the block channel feature, such as Parental Control.

 

Check Add/Erase feature, as channel may have been erased during set up.

 

 

Black box appears on

Closed Caption to Text feature may be active.

screen.

 

Remote control

Batteries may be weak. Replace batteries.

Make sure remote sensor is not blocked including deflection from curved glass

doesn't operate.

 

 

cabinet.

 

 

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Apex Digital AT2002, AT1302, AT 2002, AT2402, AT2702 instruction manual Troubleshooting Guide