Trouble shooting Guide

Check the following guide for a possible correction to a problem

 

before contacting customer service.

 

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOMS AND CORRECTION

 

 

 

 

 

 

 

Symptom

 

Correction

 

 

 

 

 

 

 

 

 

 

 

 

 

No power

• Connect the power plug into the wall outlet securely.

 

 

 

 

 

 

 

 

 

 

 

No picture

• Verify the connection from the DVD video output to the TV video input. Then switch TV to

 

 

 

 

appropriate mode (video 1)

 

 

 

 

 

 

 

 

• Connect the video cable into the jacks securely. Refer to your television owners manual.

 

 

 

 

 

 

 

 

 

 

 

No sound

• Connect the audio cables into the jacks securely.

 

 

 

 

• Verify the connection from the DVD audio output to the TV or receiver audio input. Then switch

 

 

 

 

to the appropriate source on the receiver. Refer to your audio amplifier owners manual.

 

 

 

 

 

 

 

 

 

 

 

Black & White

• Damaged S connector (bent pin)

 

 

 

picture

 

 

 

 

 

 

 

 

The playback

•A small amount of picture distortion may appear because of a poor quality video/sound transfer

 

 

 

picture has

to disc. This is especially true of some discs manufactured between 1997-1998..

 

 

 

occasional distortion

• Scratched disc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brightness is

• Connect the DVD player directly through the TV and not through any other source. What you’re

 

 

 

unstable or noises

viewing is the effect of the copy protection circuitry required on all DVD players.

 

 

 

are produced on

 

 

 

 

 

 

 

 

playback pictures

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The DVD video

• Place the disc with the graphics side up.

 

 

 

player does not start

• Place the disc on the disc tray correctly inside the guide.

 

 

 

playback

• Make sure the disc is free from scratches & fingerprints.

 

 

 

 

• Press the SETUPbutton to turn off the menu screen.

 

 

 

 

• Cancel the parental lock function or change the parental lock level. (The Pre-set password is

 

 

 

 

3308.)

 

 

 

 

 

 

 

 

•T urn the power off then disconnect the power plug and reinsert it back into the wall. Retry again.

 

 

 

 

• Use region 1 discs only.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MP3 won’t read disc

• Reburn disc as the software edition used may not be compatible with the player. Check web

 

 

 

or it skips

site for instruction.

 

 

 

 

 

 

 

 

• Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD Creator”,

 

 

 

 

NTI or Roxio’s Toast Titanium.

 

 

 

 

 

 

 

 

• Make sure MP3 file are not encoded with a variable bit rate such as provided by Real Networks.

 

 

 

 

 

 

 

 

 

The remote control

• Replace the batteries with new ones.

 

 

 

does not work

 

 

 

 

 

 

 

 

properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recorder cannot

• The type of the disc is wrong, it’s not a DVD+RW or DVD+R disc.

 

 

 

record.

• The disc is recorded full.

 

 

 

 

 

 

 

 

• The disc (DVD+R, DVD+RW) is locked, it should be unlocked.

 

 

 

 

• The DVD+R has been finilized.

 

 

 

 

 

 

 

 

 

Some keys do not

• The type of the disc is wrong, it’s not a DVD+RW or DVD+R disc.

 

 

 

work

The unit is in record mode or it is recording.

 

 

 

 

 

 

 

 

 

 

The image is

• The setup of Interlaced or Progressive is wrong.

 

 

 

distorted.

Press the I/Pbutton to switch from each other.

 

 

 

 

 

 

 

 

 

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Apex Digital DRX-9000 operating instructions Trouble shooting Guide, Symptoms and Correction, Symptom Correction