TROUBLESHOOTING GUIDE
Check the following guide for a possible correction to a problem before contacting customer service.
Check FAQ at our website: www.apexdigitalinc.com.
Symptoms and Correction
Symptoms | Correction | |
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No power | Connect the power plug into the wall outlet securely. | |
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| Verify the connection from the DVD/VCR video output to the TV video input is | |
No picture | secure.Then switch TV to the appropriate Video mode. | |
Verify coaxial cable from antenna is connected to RF IN. | ||
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| Connect the audio cables into the terminals securely. | |
| Verify the connection from the DVD/VCR audio output to the TV autio input. | |
No sound | Then switch to the appropriate mode on the receiver. Refer to your audio amp- | |
| lifier owner's manual. | |
| Mute feature may be enabled. | |
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| Check whether your receiver is set to the TV mode. | |
No TV signal | Check whether the antenna is well connected to the TV receiver. | |
Unplug the TV from the wall for 30 seconds, then plug in and try again. | ||
| Unplug the antenna connection from the back of the TV, unplug the TV from | |
| the wall, wait 30 seconds, then try again. | |
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Stripe or purple interfe- | Interference may come from high frequency sources such as a broadcasting | |
rence appears in the | station, poor ground connection in cable used, or non shielded audio speakers | |
screen. | too close to the picture tube. | |
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Picture becomes snowy. | Check the antenna lead wire to see if it has open circuit or not. | |
Check the connection of antenna lead wire to the TV set input. | ||
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| Check whether there is any damage to antenna. | |
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| Change the direction of antenna to minimize the multi image. | |
Picture with | The video frequency radiated from TV station can be reflected by tall buildings, | |
| high tower, etc. | |
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| Make sure the Air/Cable setting is correct. | |
TV channel not received | Channel may be locked with the block channel feature, such as Parental Control. | |
Check Add/Erase feature, as channel may have been erased during set up. | ||
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Black box appears on screen. | Closed Caption to Text feature may be active. | |
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Remote control | Batteries may be weak. Replace batteries. | |
doesn't operate. | Make sure remote sensor is not blocked including deflection from curved glass | |
| cabinet. | |
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Brightness is unstable or | What you’re viewing may be effect of the copy protection circuitry required on all | |
noises are produced on | ||
DVD players. Change another disc, and try again. | ||
playback pictures | ||
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| Place the disc with the graphics side up. | |
| Place the disc on the disc tray correctly inside the guide. | |
| Make sure the disc is free from scratches & fingerprints. | |
The DVD video player | Press the SETUP button to turn off the menu screen. | |
doesn’t start playback | Cancel the parental lock function or change the parental lock level. (The preset password is 3308.) | |
| Turn the power off then disconnect the power plug and reinsert it back into the wall.Retry again. | |
| Use region 1 disc only. | |
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| Reburn disc as the software edition used may not be compatible with the player. Check web | |
MP3 won’t read disc | site for instruction. | |
Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD Creator” or | ||
or it skips | ||
NT 1. Roxio’s Toast Titanium, etc. | ||
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| Make sure MP3 file are not encoded with a variable bit rate such as provided by Real Networks. | |
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