Apex Digital GT2015DV operation manual Troubleshooting Guide, Symptoms Correction

TROUBLESHOOTING GUIDE

Check the following guide for a possible correction to a problem before contacting customer service.

Check FAQ at our website: www.apexdigitalinc.com.

Symptoms and Correction

Symptoms	Correction
No power	Connect the power plug into the wall outlet securely.
	Verify the connection from the DVD/VCR video output to the TV video input is
No picture	secure.Then switch TV to the appropriate Video mode.
	Verify coaxial cable from antenna is connected to RF IN.
	Connect the audio cables into the terminals securely.
	Verify the connection from the DVD/VCR audio output to the TV autio input.
No sound	Then switch to the appropriate mode on the receiver. Refer to your audio amp-
	lifier owner's manual.
	Mute feature may be enabled.
	Check whether your receiver is set to the TV mode.
No TV signal	Check whether the antenna is well connected to the TV receiver.
	Unplug the TV from the wall for 30 seconds, then plug in and try again.
	Unplug the antenna connection from the back of the TV, unplug the TV from
	the wall, wait 30 seconds, then try again.
Stripe or purple interfe-	Interference may come from high frequency sources such as a broadcasting
rence appears in the	station, poor ground connection in cable used, or non shielded audio speakers
screen.	too close to the picture tube.
Picture becomes snowy.	Check the antenna lead wire to see if it has open circuit or not.
	Check the connection of antenna lead wire to the TV set input.
	Check whether there is any damage to antenna.
	Change the direction of antenna to minimize the multi image.
Picture with multi-image	The video frequency radiated from TV station can be reflected by tall buildings,
	high tower, etc.
	Make sure the Air/Cable setting is correct.
TV channel not received	Channel may be locked with the block channel feature, such as Parental Control.
	Check Add/Erase feature, as channel may have been erased during set up.
Black box appears on screen.	Closed Caption to Text feature may be active.
Remote control	Batteries may be weak. Replace batteries.
doesn't operate.	Make sure remote sensor is not blocked including deflection from curved glass
	cabinet.
Brightness is unstable or	What you’re viewing may be effect of the copy protection circuitry required on all
noises are produced on
	DVD players. Change another disc, and try again.
playback pictures
	Place the disc with the graphics side up.
	Place the disc on the disc tray correctly inside the guide.
	Make sure the disc is free from scratches & fingerprints.
The DVD video player	Press the SETUP button to turn off the menu screen.
doesn’t start playback	Cancel the parental lock function or change the parental lock level. (The preset password is 3308.)
	Turn the power off then disconnect the power plug and reinsert it back into the wall.Retry again.
	Use region 1 disc only.
	Reburn disc as the software edition used may not be compatible with the player. Check web
MP3 won’t read disc	site for instruction.
	Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD Creator” or
or it skips
	NT 1. Roxio’s Toast Titanium, etc.
	Make sure MP3 file are not encoded with a variable bit rate such as provided by Real Networks.

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