Troubleshooting Guide

Check the following guide for a possible correction to a problem before contacting customer service.

Check FAQ at our website: www.apexdigitalinc.com

SYMPTOMS AND CORRECTION

Symptom

Cause

Correction

No power

• The power plug is

• Connect the power plug into the

 

disconnected

power port securely.

 

 

 

No picture

• The TV is not set to

• Select the appropriate video

 

receive DVD output

input mode on the TV so the

 

 

picture from the DVD video player

 

 

appears on the TV screen.

 

• The video cable is not

• Connect the video cable into the

 

connected securely

jacks securely.

 

 

 

No sound

• The equipment

• Select the correct input mode of

 

connected with the

the audio receiver so you can

 

audio cable is not set to

listen to the sound from the DVD

 

receive DVD signal

video player.

 

output.

 

 

• The audio cables are

• Connect the audio cable into the

 

not connected securely.

jacks securely.

 

• The power of the

• Turn on the equipment

 

equipment connected

connected with the audio cable.

 

with the audio cable is

 

 

turned off.

 

 

• The setting of output

• Set the audio setting correctly.

 

sound type is not

 

 

correct.

 

 

 

 

The playback

• The disc is dirty.

• Eject the disc and clean it.

picture has

 

 

occasional distortion

• It is in fast forward

• Sometimes a small amount of

 

reverse playback.

picture distortion may appear.

 

 

This is not malfunction.

 

 

 

Brightness is unstable

• The copy protection’s

• Connect the DVD video player to

or noises are produced

effect.

the TV directly.

on playback pictures

 

 

The DVD video player

 

 

does not start playback

 

 

 

 

 

 

 

Troubleshooting Guide

Continued

 

 

 

 

Symptom

 

Cause

 

 

Correction

 

 

 

 

 

 

 

 

 

 

 

The DVD video player

 

• No disc is inserted.

 

 

• Insert a disc. (Check that the

 

does not start playback

 

 

 

 

DVD or VCD or audio CD indicator

 

 

 

 

 

 

 

in the DVD displays is lit.)

 

 

 

 

 

 

 

• Insert a playback disc. (Check

 

 

 

 

• An unplayable disc is

 

 

the disc type and color system).

 

 

 

 

inserted.

 

 

• Place the disc with the playback

 

 

 

 

• The disc is placed

 

 

side down.

 

 

 

 

upside down.

 

 

• Place the disc on the disc tray

 

 

 

 

• The disc is not placed

 

 

correctly inside the guide.

 

 

 

 

within the guide.

 

 

• Clean the disc.

 

 

 

 

• The disc is dirty.

 

 

• Press the SETUP button to turn

 

 

 

 

• A menu is on the

 

 

off the menu screen.

 

 

 

 

TV screen.

 

 

• Cancel the parental lock function

 

 

 

 

• The parental lock

 

 

or change the parental lock level.

 

 

 

 

function is set.

 

 

(The Pre-set password is 3308.)

 

 

 

 

 

 

 

• Turn the power on or off with the

 

 

 

 

• Power supply

 

 

POWER button. Or disconnect

 

 

 

 

fluctuation or other

 

 

the power plug and insert it into

 

 

 

 

abnormalities such as

 

 

the power port again.

 

 

 

 

static electricity may

 

 

• Check each button on the

 

 

 

 

interrupt correct

 

 

remote, make sure it is in

 

 

 

 

operations.

 

 

normal position.

 

 

 

 

• The remote control is

 

 

• Point the remote control at the

 

Buttons do not work

 

 

 

remote sensor of the DVD video

 

 

 

 

not pointed at the

 

 

player (left side).

 

 

 

 

remote sensor of the

 

 

 

 

 

 

 

DVD video player.

 

 

• Operate the remote control

 

 

 

 

• The remote control is

 

 

within about 7m.

 

 

 

 

too far from the DVD

 

 

 

 

 

 

 

video player.

 

 

 

 

 

 

 

• The batteries in the

 

 

• Replace the batteries with new

 

The remote control

 

 

 

ones.

 

does not work properly

 

remote control are

 

 

 

 

 

 

 

exhausted.

 

 

 

 

 

 

 

• Software use may not

 

 

• Reburn disc. Check website for

 

MP3 won’t read disc or

 

 

 

instruction.

 

it skips

 

be compatible with

 

 

• Try using new editions of

 

 

 

 

player.

 

 

software such as Adaptec’s “Easy

 

 

 

 

 

 

 

CD Creator” or NTI

 

 

 

 

 

 

 

 

40

A P E X

D I G I T A L

MD - 100

MD - 100

A P E X

D I G I T A L

41

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Apex Digital MD 100 manual Troubleshooting Guide, Symptoms and Correction

MD 100 specifications

The Apex Digital MD 100 is a versatile and innovative multimedia device designed to elevate your entertainment experience. This all-in-one unit serves as a digital media player, enabling users to enjoy movies, music, and photos with ease. With its sleek design and user-friendly interface, the MD 100 stands out in the crowded market of digital devices.

One of the main features of the Apex Digital MD 100 is its compatibility with a wide range of file formats. Whether you are streaming video, playing audio files, or displaying pictures, the MD 100 supports popular formats such as MP4, AVI, MKV, MP3, and JPEG. This flexibility allows users to access their favorite content without the hassle of format conversion.

The MD 100 boasts advanced HDMI technology, delivering high-definition video quality that enhances your viewing experience. With support for 1080p output, users can enjoy crystal-clear visuals and vibrant colors on their televisions or monitors. The HDMI connection is straightforward, making it easy to integrate the MD 100 into your home entertainment system.

Another significant characteristic of the MD 100 is its built-in Wi-Fi connectivity. This feature enables seamless streaming from popular online platforms, allowing users to access a vast library of content including movies and shows from services like Netflix, Hulu, and YouTube. The device also supports screen mirroring, which lets users share their smartphone or tablet screens effortlessly, making it easy to display content on a larger screen.

In addition, the Apex Digital MD 100 comes with a user-friendly remote control, making navigation intuitive for all ages. The interface is designed for efficiency, allowing users to browse through their media files quickly and easily. Furthermore, the device includes USB ports to facilitate connections with external storage devices, enhancing the overall usability.

The build quality of the MD 100 is another highlight. Its compact design not only looks modern but also makes it easy to transport. Whether at home or on the go, users can enjoy their favorite media anywhere. With its combination of advanced technology, broad compatibility, and user-centric features, the Apex Digital MD 100 is an excellent choice for those seeking an all-in-one digital media solution.