Apple iPod and iPod Touch Preparing Access to Network Services and Enterprise Data

Chapter 1 Deploying iPhone and iPod touch 11

Although there is no cellular service or SIM card for iPod touch, it must also be

connected to a computer with iTunes for unlocking.

Because iTunes is required to complete the activation process for both iPhone and

iPod touch, you must decide whether you want to install iTunes on each user’s Mac or

PC, or whether you’ll complete activation for each device with your own iTunes

installation.

After activation, iTunes isn’t required to use the device with your enterprise systems,

but it is necessary to synchronize music, video and web browser bookmarks with a

computer. It is also required for downloading and installing software updates for

devices and installing your enterprise applications. For more information, see

Chapter 4.

Preparing Access to Network Services and Enterprise Data

iPhone 2.0 software enables secure push email, push contacts and push calendar with

your existing Microsoft Exchange Server 2003 or 2007 solution, as well as Global

Address Lookup, Remote Wipe and device passcode policy enforcement. It also allows

users to securely connect to company resources via WPA Enterprise and WPA2

Enterprise wireless networks using 802.1X wireless authentication and/or via VPN using

PPTP, LT2P over IPSec, or Cisco IPSec protocols.

If your company doesn’t use Microsoft Exchange, your users can still use iPhone or

iPod touch to wirelessly sync email with most standard POP or IMAP-based servers and

services. And they can use iTunes to sync calendar events and contacts from Mac OS X

iCal and Address Book or Microsoft Outlook on a Windows PC.

As you determine which network services you want users to access, here are some

things you should know:

iPhone communicates directly with your Microsoft Exchange Server via Microsoft

Exchange ActiveSync (EAS). Exchange ActiveSync maintains a connection between the

Exchange Server and iPhone so that when a new email message or meeting invitation

arrives iPhone is instantly updated. iPod touch doesn’t have a cellular connection, so it

receives push notifications only when it is active and connected to a Wi-Fi network.

If your company currently supports Exchange ActiveSync on Exchange Server 2003 or

Exchange Server 2007, you already have the necessary services in place, no additional

configuration is required.

If you have an Exchange Server but your company is new to Exchange ActiveSync,

review the following: