Preface
iPhone in the Enterprise
7
You can remotely wipe the contents of an iPhone or iPod touch. Doing so quickly
removes all data and configuration information from the device, then the device is
securely erased and restored to original, factory settings. It can take approximately one
hour for each 8 GB of device capacity for the process to finish.
With Exchange Server 2007, you can initiate a remote wipe using the Exchange
Management Console, Outlook Web Access, or the Exchange ActiveSync Mobile
Administration Web Tool.
With Exchange Server 2003, you can initiate a remote wipe using the Exchange
ActiveSync Mobile Administration Web Tool.
Users can also wipe a device in their possession by choosing Erase All Content and
Settings from the Settings menu.
Important:
Because wiping the device can take a long time, connect the device to its
power supply. If the device turns off due to low power, the wiping process resumes
when the device is connected to power.
Microsoft Direct Push The Exchange server delivers email, contacts and calendar events to iPhone
automatically if a cellular data connection is available. With iPod touch, or when iPhone
doesn’t have a cellular data signal, information isn’t automatically pushed to the device;
it’s retrieved when you try to view the data or when you choose Settings > Fetch New
Data.
Microsoft Exchange Autodiscovery The Autodiscovery service of Exchange Server 2007 is supported. When you’re
manually configuring an iPhone and iPod touch, the Autodiscovery service uses your
email address and password to automatically determine the correct Exchange server
information.
Microsoft Exchange Global Address List iPhone and iPod touch retrieve contact information from your company’s Exchange
server corporate directory. You can access the directory when searching in Contacts,
and it is automatically accessed for completing email addresses as you enter them.