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Apple iPod and iPod Touch iPhone in the Enterprise

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Preface

iPhone in the Enterprise

Learn how to integrate iPhone and iPod touch with your

enterprise systems.

This guide is for system administrators. It provides information about deploying and

supporting iPhone and iPod touch in enterprise environments.

System Requirements

Read this section for an overview of the system requirements and the various

components available for integrating iPhone and iPod touch with your enterprise

systems.

iPhone and iPod touch

iPhone and iPod touch devices you use with your enterprise network must be updated

with iPhone software 2.0 or later.

iTunes

iTunes 7.7 or later is required in order to set up a device. This version is also required in

order to install software updates for iPhone or iPod touch, install applications, as well as

to sync music, video, or other data with a Mac or PC.

To use iTunes, you need a Mac or PC that has a USB 2.0 port and meets the following

specifications.

Mac OS X computers

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Mac OS X v10.4.10 Tiger or later

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1 GHz processor or faster

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256 MB of RAM

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QuickTime 7.1.6 or later

Contents

Main K Contents Page iPhone in the Enterprise iTunes iPhone and iPod touch System Requirements Microsoft Exchange ActiveSync Remote Wipe Microsoft Exchange Global Address List Microsoft Exchange Autodiscovery Microsoft Direct Push VPN Network Security Certificates Email accounts Additional Resources This chapter provides an overview of how to deploy iPhone and iPod touch in your enterprise. Activating Devices Preparing Access to Network Services and Enterprise Data Microsoft Exchange WPA/WPA2 Enterprise Wi-Fi Networks Virtual Private Networks IMAP Email Enterprise Applications Determining Device Passcode Policies Configuring Devices Other Resources Configuration Profiles Configuration profiles define how iPhone and iPod touch work with your enterprise systems. About iPhone Configuration Utility iPhone Configuration Utility for Mac OS X Page iPhone Configuration Utility for the Web Page Creating Configuration Profiles General Settings Passcode Settings Wi-Fi Settings VPN Settings Email Settings Exchange Settings Credentials Settings Advanced Settings Editing Configuration Profiles Preparing Configuration Profiles for Deployment Distributing Configuration Profiles by Email Distributing Configuration Profiles on the Web Installing Configuration Profiles Removing and Updating Configuration Profiles Page Cisco IPSec Settings PPTP Settings L2TP Settings Wi-Fi Settings Exchange Settings Page Installing Identities and Root Certificates Additional Mail Accounts Other Resources You use iTunes to sync music and video, install applications, and more. Installing iTunes Installing iTunes on Windows Computers Installing iTunes on Macintosh Computers Setting iTunes Restrictions Setting iTunes Restrictions for Mac OS X Setting iTunes Restrictions for Windows Updating iTunes and iPhone Software Manually You can distribute iPhone and iPod touch applications to your users. Register for Application Development Signing Applications Creating the Distribution Provisioning Profile Installing Provisioning Profiles using iTunes Mac OS X Windows XP Installing Provisioning Profiles using iPhone Configuration Utility for Mac OS X Installing Applications using iTunes Page A Authentication Groups Certificates IPSec Settings Other Supported Features B Root Level Payload Content Passcode Policy Payload Email Payload APN Payload Exchange Payload VPN Payload PPP Dictionary Keys IPSec Dictionary Keys The following elements are for VPN payloads of type IPSec Wi-Fi Payload EAPClientConfiguration Dictionary Page Proxy settings